MEGAN CERUTI
Owego,NY
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Health Information Management Administrator 1
Office for People with Developmental Disabilities
01.2017 - Current
- Participate in Policy and Procedure Meetings and update policies according to schedule
- Attend Program Operations Meetings and present current information regarding the HIM Department
- Supervise and train 4 staff
- Preparing records to go to other State DDSOs and coordinating how they will be sent
- Coordinated team meetings for improved communication among departments.
- Purging records according to Disposition Schedule 31408
- Developed training materials to support onboarding of new staff.
- Assisting other DDSO staff regarding record storage, destruction, and handling
- Pulling and filing charts and loose material as needed
- Running reports from TABS and disbursing as needed
- Follows up on any necessary issues pertaining to TABS reports
- Responds to record requests within required time frames, which includes Subpoenas, Court Orders, Jonathan’s Law, Justice Center, OIIA, Individual and Family requests
- Maintain records for archive storage in accordance with established policies and procedures
- Advise clinical staff and supervisors on medical record policies and procedures
- Train staff in records keeping procedures and data management used to meet local, state, and federal guidelines
- Prepared reports to provide insights for decision-making processes.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Coder
Robert Packer Hospital
01.2014 - 01.2017
- Adhered to Coding standards and techniques in translation of medical service and procedures
- Exercised proficiency in coding disciplines of inpatient, outpatient, and surgical care
- Used understanding of medical terminology to ensure proper coding
- Provided backup administrative and clerical assistance when needed
- Assisted in EHR rollout by being a Superuser
- Worked directly with staff and Physicians to train in use of new EHR system
- Worked with EHR vendor and programming team to create EHR layout
Audit Clerk
Robert Packer Hospital
01.2012 - 01.2014
- Filing
- Assist Coders with queries to providers
- Educate providers on how to complete queries and other actions in EPIC EHR
- Data entry
- Monitor provider deficiencies and submit for suspension as necessary
- Prepare and submit Incident Reports to Patient Safety Officer
- Analyze medical records for correct documentation
- Assist Physicians, Physician Assistants, Nurses and other staff with medical record retrieval
- Scan patient documentation into EPIC EHR
Document Specialist/Assistant
William C. Abel and Associates, Inc.
01.2011 - 01.2012
- Assist Field Supervisor with all aspects of daily operations
- Prepare spreadsheets for review by Central Office
- Assist Land Agents with retrieval and filing of files
- Prepare documents for use in construction field
- Communicate with Land Agents
- Prepare meeting minutes
- Data Entry
Medical Records Assistant
State Correctional Institution at Waymart
01.2009 - 01.2011
- Filing
- Preparing Inmates medical records
- Requesting Inmates medical records from other Institutions
- Data entry
- Preparing medical records for transport to other Institutions
- Preparing deceased Inmates records for review by the Department of Corrections Central Office
- Abstracting medical record information on records that are to be archived
- Analyzing medical records
- Assisting Physicians, Physician Assistants, and Nurses with medical record retrieval
Receptionist/Medical Records Clerk
Northeastern Rehabilitation Associates, P.C.
01.2001 - 01.2009
- Billing, accounts receivable, accounts payable, general ledger
- MEDENT computer record entry and update
- Verify patient referrals
- Schedule and confirm appointments
- Prepare medical records
- Telephone duties
- Patient liaison
- Serve on inter-office safety committee
- Office supply inventory and ordering
- Training fellow employees on MEDENT computer program
- Electronic medical records preparation
- Filing
Secretary/Receptionist/Billing
Thomas J. Craparo, M.D.
01.1998 - 01.2001
- Billing, accounts receivable, accounts payable, general ledger
- Filing insurance claims
- Computer database record entry and update
- Communication and coordination with specialists, hospitals and other physicians
- Communication and coordination with insurance companies, Prepare insurance referrals
- Telephone duties
- Patient liaison
- Ordering, Order Entry, Inventory
Pharmacy Technician
CVS Pharmacy
01.1997 - 01.1999
- Responsible for all areas of pharmacy operation
- Customer interaction - customer service/assistance
- Computer database record entry and update, Patient record keeping
- Point-Of-Sale operations
- Telephone duties
- Ordering, Order Entry, Inventory
Client Services Manager
The Vestal Veterinary Hospital
01.1993 - 01.1997
- Perform wide range of administrative support duties for a high volume veterinary practice and hospital
- Handle high volume telephones; schedule appointments, provide information regarding animal care and serve as liaison between pet owners and 3 doctors; provide estimates; explain surgeries and procedures
- Operate specialized multi-task information system including patient databases and features to generate invoices, estimates, and patient care guides
- Prepare correspondence, referral letters, and other documentation
- Provide supervision and guidance to two part time staff members
- Develop and manage monthly schedule; send out vaccination reminders
- Process accounts receivable; prepare and make bank deposits
- Maintain ongoing communications with Vestal Dog Control Officer; record admissions of stray animals; research records to locate owners; prepare vaccination requests for technicians and doctors; complete certificates for adoptive families
- Coordinate retail operation; provide information regarding product usage and pricing; receive and record payments for products
- Prepare prescription labels for Ross Park Zoo animals; complete related records
- Generate daily recall report to contact and monitor patients recovering from surgeries or illness
- Developed broad-based knowledge of medical and pharmaceutical terminology
- Perform general office duties; maintain computer, facsimile and photocopier equipment; coordinate repairs
- Verified daily invoice reports and corrected errors; prepared bank deposit summaries
- Participated in interviewing and hiring new personnel
Education
Associate in Applied Science - Health Information Technology
Rasmussen College
01.2014
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
Certification
Registered Health Information Technician (RHIT)
Affiliations
American Health Information Management Association
Timeline
Health Information Management Administrator 1
Office for People with Developmental Disabilities
01.2017 - Current
Coder
Robert Packer Hospital
01.2014 - 01.2017
Audit Clerk
Robert Packer Hospital
01.2012 - 01.2014
Document Specialist/Assistant
William C. Abel and Associates, Inc.
01.2011 - 01.2012
Medical Records Assistant
State Correctional Institution at Waymart
01.2009 - 01.2011
Receptionist/Medical Records Clerk
Northeastern Rehabilitation Associates, P.C.
01.2001 - 01.2009
Secretary/Receptionist/Billing
Thomas J. Craparo, M.D.
01.1998 - 01.2001
Pharmacy Technician
CVS Pharmacy
01.1997 - 01.1999
Client Services Manager
The Vestal Veterinary Hospital
01.1993 - 01.1997
Associate in Applied Science - Health Information Technology
Rasmussen College
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