Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
7
years of professional experience
Work History
WebstaurantStore
Team Leader
01.2024 - 01.2025
Job overview
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Assisted in recruitment to build team of top performers.
Norton Lilly
Vessel Operations Agent Assistant
01.2022 - 12.2023
Job overview
Implemented cost-saving measures by analyzing expenses, negotiating vendor contracts, and identifying inefficiencies in daily operations.
Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
Maintained up-to-date knowledge of industry best practices, trends, and technologies by attending relevant conferences and training sessions.
Managed vendor relationships effectively, ensuring timely delivery of goods and services while maintaining a focus on cost containment strategies.
Damco Distribution
Operations Support Specialist
02.2018 - 11.2020
Job overview
Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
Participated in operations team meetings to coordinate and assign project management tasks.
Created and maintained well-organized electronic and hard copy files to support business processes.