Megan Cole
New Gloucester
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Resident Assessment Coordinator
Cape Memory Care
Cape Elizabeth
01.2024 - Current
- Maintaining resident files
- Administering medications
- Personal care
- Input orders
- Scheduling appointments
- Assessments
- Coordinated resident assessments to ensure comprehensive care planning.
- Collaborated with interdisciplinary teams to enhance resident care strategies.
- Implemented quality improvement measures for assessment accuracy and efficiency.
- Managed documentation and compliance for regulatory standards in assessments.
- Trained staff on assessment procedures and best practices for resident care.
- Facilitated family meetings to discuss resident needs and care plans.
- Analyzed assessment data to identify trends in resident health issues.
- Developed individualized care plans based on assessment findings and resident input.
- Attended professional development seminars related to current best practices in resident assessment techniques.
- Analyzed data from assessments to identify trends or potential areas of concern.
- Developed and maintained assessment plans for residents in accordance with regulations.
- Ensured that all necessary documentation was obtained prior to discharge planning activities being initiated.
- Provided technical assistance as needed during the completion of computerized assessment forms.
- Collaborated with interdisciplinary teams to ensure accuracy of assessment information.
- Conducted assessments of resident needs, abilities and preferences to determine appropriate care plans.
- Coordinated periodic reviews of clinical records for accuracy and completeness.
- Reviewed admission documents for accuracy prior to initiation of initial assessment process.
- Conducted ongoing training sessions for staff members regarding resident assessment processes.
- Compiled monthly reports summarizing key findings from completed assessments.
- Maintained accurate records related to resident assessments, progress notes and other documentation.
- Monitored the effectiveness of care plans and adjusted as needed based on changes in residents' conditions.
- Communicated with patients with compassion while keeping medical information private.
Resident Services Director
Montello Heights
Lewiston
07.2021 - 07.2023
- Maintain resident files
- Scheduling
- Administer medications
- Personal care
- Coordinated staff schedules to ensure adequate coverage for resident activities.
- Oversaw resident intake processes to ensure smooth transitions into the community.
- Organized training sessions for staff on best practices in resident care.
- Facilitated communication between residents, families, and staff members regularly.
- Assisted in budgeting and resource allocation for resident services initiatives.
- Welcomed inquiries from potential residents and families, explained costs, processes and living options, conducted tours and explained insurance, payment and public aid options.
- Supervised staff members responsible for providing direct services to residents.
- Coordinated with other departments to ensure that all services are provided in a timely manner.
- Ensured compliance with all applicable laws, regulations, policies, procedures, standards.
- Maintained accurate records of clients' progress and updated case notes regularly.
- Conducted assessments to identify residents' needs and develop plans of action for their care.
CRMA/PSS
Clover Manor
Auburn
01.2018 - 07.2021
- Administering medications
- Personal care
- Assisted residents with their personal hygiene needs such as bathing and grooming.
- Provided emotional support to residents who are facing physical or mental challenges.
- Maintained accurate medical records for all residents in accordance with state regulations.
- Performed regular rounds to ensure that residents were safe and comfortable.
Sandwich Artist
Subway
Gray
01.2012 - 01.2019
- Opening the store
- Prepping food
- Customer service
- Prepared sandwiches according to customer specifications and preferences.
- Maintained cleanliness of work area and adhered to safety standards.
- Operated cash register and processed customer transactions efficiently.
- Assisted with inventory management and restocked supplies as needed.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new staff on sandwich preparation techniques and customer service standards.
- Monitored food quality to ensure freshness and compliance with health guidelines.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Assisted team members during peak hours when necessary.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Monitored temperature of freezers and coolers throughout shift.
Education
High school diploma or GED -
Lewiston-Altura Secondary
Skills
- Medical Office Experience
- Caregiving
- EMR Systems
- Dementia Care
- Vital Signs
- Medication Administration
- Patient Care
- Administrative Experience
- Memory Care
- Resident assessments
- Care planning
- Medication administration
- Regulatory compliance
- Documentation management
- Interdisciplinary collaboration
- Quality improvement
- Staff training
- Effective communication
- Problem solving
- Emotional support
- Attention to detail
- Time management
- Compassionate care
- Adaptability to change
- HIPAA compliance
- Electronic health record navigation
- Resident rights advocacy
- Interdisciplinary team collaboration
- Documentation accuracy
- Medical records management
- Staff training and education
- MDS coordination
- Care plan development
- Patient-centered care approach
- Long-term care experience
- Team collaboration
- Train employees
- Facility management
Timeline
Resident Assessment Coordinator
Cape Memory Care
01.2024 - Current
Resident Services Director
Montello Heights
07.2021 - 07.2023
CRMA/PSS
Clover Manor
01.2018 - 07.2021
Sandwich Artist
Subway
01.2012 - 01.2019
High school diploma or GED -
Lewiston-Altura Secondary