Megan Colopy
Park City,UT
Summary
Hardworking snowboard instructor with over four years of customer service experience focused on working with people to meet their needs through the entire process from checking in for lessons to getting the client met up with their instructor. Highly organized driven to make customers have the best experience they can by creating conversation and making a fun and encouraging learning environment.
Overview
6
6
years of professional experience
Work History
Snowboard Instructor
Woodward Park City
11.2021 - Current
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Demonstrated snowboarding techniques based on established course framework and student ability levels.
- Developed relationships with clients to provide ongoing support and encouragement.
- Helped schedule and reschedule lessons to ensure customers needs were met with the correct instructor.
Barista Shift Supervisor
Park City Coffee Roasters
05.2018 - 10.2024
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Designed and adjusted work schedules to meet business demands.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Donor Center Technician
Biomat
03.2021 - 11.2021
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Documented and verified patient information using laboratory information system.
- Scheduled donor appointments in person and over the phone as well as answering any questions over the phone that donors had.
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT12.2020
Skills
- Group Leadership
- Student Relationship Development
- Scheduling
- Customer service
- Organized
- Fast learner
- Motivated
- Known for being on time and planning ahead
Timeline
Snowboard Instructor
Woodward Park City
11.2021 - Current
Donor Center Technician
Biomat
03.2021 - 11.2021
Barista Shift Supervisor
Park City Coffee Roasters
05.2018 - 10.2024
Bachelor of Science - Psychology
University of Utah
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