Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Megan Connelll

Jensen Beach,FL

Summary

Consistently ensured efficient service and customer satisfaction while supporting kitchen staff. Demonstrated strong multitasking abilities and effective communication skills.

Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.

Professional with experience in food service industry, prepared for this role. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly.

Overview

7
7
years of professional experience

Work History

Food Runner

Conchy Joe's Seafood
09.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Head Hostess

Colab Kitchen
04.2022 - 05.2023
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Ice Cream Server

Treasure Coast Mall
12.2020 - 04.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Kept tidy and organized area to comply with cleanliness standards.

Server Assistant

Gigi's Italian Restaurant
11.2018 - 04.2019
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.

Education

Associate of Arts - Health Sciences

Indian River State College
Stuart, FL
05-2025

Skills

  • Adaptable learner
  • Effective team collaboration
  • Dedicated work ethic
  • Prioritization and scheduling

Interests

  • Enjoy participating in strength training and high-intensity interval training for overall physical and mental well-being


Timeline

Food Runner

Conchy Joe's Seafood
09.2023 - Current

Head Hostess

Colab Kitchen
04.2022 - 05.2023

Ice Cream Server

Treasure Coast Mall
12.2020 - 04.2023

Server Assistant

Gigi's Italian Restaurant
11.2018 - 04.2019

Associate of Arts - Health Sciences

Indian River State College