Megan Cooper
CorVel
Asheboro,NC
9
years of professional experience
Detail-oriented healthcare and administrative professional with 9 years of experience in medical billing, claims processing, patient scheduling, front-desk operations, and direct patient care. Experienced in high-volume medical billing and data entry, processing an average of 250+ bills and claims per day in a remote environment. Proficient in ICD-9 and ICD-10 coding, Medicare and Medicaid, Microsoft Excel, and Microsoft Word. Strong background in reviewing records, processing claims, communicating with physicians, scheduling patients, and maintaining accurate information. Experienced and dependable remote worker.
Work History
Medical Billing Specialist
3 Years 5 Months- Processed medical claims using industry-standard billing software to ensure timely reimbursements.
- Reviewed and verified patient information for accuracy, improving claim submission success rates.
- Communicated with healthcare providers to resolve billing discrepancies and obtain necessary documentation.
- Assisted in training new staff on billing procedures and compliance regulations to enhance team efficiency.
- Coordinated with insurance companies to clarify coverage issues and expedite claim resolution processes.
Scheduler/ Front Desk Clerk
2 Years 10 Months- Coordinated scheduling for patient appointments, optimizing staff availability and resource allocation.
- Managed daily operations using electronic scheduling systems to ensure accurate appointment management.
- Communicated effectively with patients and healthcare providers to confirm appointments and resolve scheduling conflicts.
- Streamlined appointment processes, reducing wait times and enhancing patient satisfaction through efficient scheduling practices.
- Assisted in training new staff on scheduling software and best practices for effective workflow management.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
CNA
2 Years 2 Months- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided emotional support to patients and families during care processes.
- Documented patient progress and care in electronic health records accurately.
- Trained new nursing assistants on best practices and safety protocols.
Education
Bachelor of Science - Nursing
Skills
HIPAA compliance
Payment posting
Claim submission
Insurance verification
CPT knowledge
Patient billing
ICD-10 proficiency
Medicare and medicaid process
Bill payment
Insurance billing
Data entry
Medical billing
Claims review
Knowledgeable in software
Account management
Clerical support
Proficiency in software
Timeline
Medical Billing Specialist
CorVel
02.2023 - 07.2026Read More
Scheduler/ Front Desk Clerk
Hand and Foot Specialists
03.2020 - 01.2023Read More
CNA
Hale Malamalama
11.2017 - 01.2020Read More
ECPI
Bachelor of Science from Nursing
Read More