Megan Cornelius
Coeur d'Alene,ID
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Evening Manager
Super1 Foods
Post Falls
02.2022 - Current
- Supervised evening operations to ensure efficient workflow and high customer satisfaction.
- Monitored inventory levels, facilitating timely restocking and minimizing product shortages.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Conducted regular inspections of store conditions, ensuring compliance with health standards.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Customer Service Associate
Kohl's
Coeur D'Alene, ID
12.2021 - 06.2022
- Provided primary customer support to customers.
- Collected customer feedback and made changes to exceed customer satisfaction goals.
- Maintained customer satisfaction with strategies focused on addressing customer needs and resolving concerns.
Customer Service Associate
Kohl's
Anchorage, AK
01.2017 - 08.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Informed customers about special promotions and provided detailed information for various products.
Education
High School Diploma -
Coeur D'alene High School
Coeur D'alene, ID06-2005
Skills
- Upbeat and Positive Personality
- Customer Retention Strategies
- Understanding Customer Needs
- Order and Refund Processing
Hobbies
Enjoys food blogging, reading, and crafting.
Timeline
Evening Manager
Super1 Foods
02.2022 - Current
Customer Service Associate
Kohl's
12.2021 - 06.2022
Customer Service Associate
Kohl's
01.2017 - 08.2020
High School Diploma -
Coeur D'alene High School