Megan Cote
Mount Clemens,MI
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
Nana's Naturals
Riley, MI
10.2013 - 12.2019
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Wait Staff Member
Hooters Inc.
Roseville, MI
09.2010 - 02.2011
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Sales Associate
Elegant Creations Fine Jewelry
Macomb, MI
06.2008 - 01.2010
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Country Day Academy
Attica, MI06-2006
Skills
- Teamwork and cooperation
- Relationship building
- Strong multitasking
- Cleanliness and hygiene
- Order accuracy
- Strong work ethic
- Food running
- Safe food handling
Timeline
Packing, Shipping, and Receiving Assembler
Nana's Naturals
10.2013 - 12.2019
Wait Staff Member
Hooters Inc.
09.2010 - 02.2011
Sales Associate
Elegant Creations Fine Jewelry
06.2008 - 01.2010
High School Diploma -
Country Day Academy