Porshia Sumpter
Sparks
Summary
Dynamic and detail-oriented professional with extensive experience at FedEx Ground, excelling in package handling and shipping accuracy. Proven ability to enhance workflow efficiency and reduce errors through meticulous attention to detail and effective communication. Recognized for training new employees and fostering a safe, organized work environment.
Overview
22
22
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
FedEx:Ground
05.2021 - Current
- Operated manual and powered tools for efficient packing, shipping, and receiving processes.
- Assembled products per specifications, ensuring quality control throughout production.
- Coordinated logistics for incoming and outgoing shipments, optimizing workflow efficiency.
- Trained new employees on safe operation of equipment and adherence to safety protocols.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
- Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
Stocker
Walmart
02.2020 - 08.2020
- Managed inventory replenishment to maintain stock levels and optimize product availability.
- Organized merchandise displays to enhance store layout and improve customer experience.
- Conducted regular stock audits to ensure accuracy and address discrepancies efficiently.
- Trained new staff on stocking procedures and safety protocols for operational compliance.
- Collaborated with management to streamline stocking processes, enhancing workflow efficiency.
- Implemented best practices for product placement to maximize visibility and sales potential.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Package Handler
Macy's Warehouse
03.2017 - 06.2019
- Operated package scanning equipment to ensure accurate tracking and documentation.
- Loaded and unloaded packages efficiently while adhering to safety protocols.
- Sorted and organized packages for timely distribution across various routes.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Maintained cleanliness and organization of work area to uphold safety standards.
- Implemented best practices for package handling, reducing damage during transit.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Janitorial Lead
B&R Janitorial Service
03.2004 - 08.2014
- Learned safety protocols for cleaning and maintenance procedures.
- Assisted in maintaining cleanliness across various facility areas.
- Operated cleaning equipment, including floor scrubbers and vacuums.
- Collaborated with team members to ensure efficient workflow during shifts.
- Conducted routine inspections to identify maintenance needs and issues.
- Adapted quickly to changing priorities and tasks based on operational needs.
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Promoted sustainability initiatives, implementing eco-friendly cleaning practices in daily operations.
- Sweeping offices, dumping waste and dusting also mopping floors
Education
Business Administration And Management
Post University
Waterbury, CTGED - GED
Chabot College
Hayward, CA06.2004
Skills
- Package handling
- Product assembly
- Workplace cleanliness
- Stock replenishment
- Warehouse organization
- Labeling accuracy
- Adaptable to change
- Pallet jack usage
- Teamwork and cooperation
- Warehouse safety
- Material handling equipment
- Packing equipment operation
- Shipping and receiving
- Punctual and reliable
- Heavy lifting
- Forklift operation
- Attention to detail
- Relationship building
- Self-motivated and independent
- Microsoft Office Suite
- Effective communication
- Organization and prioritization
- Pallet jack use
- Basic mathematics
- Clear communication
Timeline
Packing, Shipping, and Receiving Assembler
FedEx:Ground
05.2021 - Current
Stocker
Walmart
02.2020 - 08.2020
Package Handler
Macy's Warehouse
03.2017 - 06.2019
Janitorial Lead
B&R Janitorial Service
03.2004 - 08.2014
Business Administration And Management
Post University
GED - GED
Chabot College