Megan Courtney
Huntington,MA
Summary
Highly motivated customer service professional with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cabinet Fabricator
Wright Architectural Millwork
Northampton, Massachusetts
01.2024 - 03.2025
- Fabricated custom millwork components using various hand and power tools.
- Assembled intricate wood products adhering to safety and quality standards.
- Measured and marked material for cutting or shaping using measuring tools.
- Used hand tools to position, align and secure product components.
- Conducted quality checks on finished products to ensure compliance with specifications.
- Maintained a clean and organized workspace to promote safety practices.
Stocker/Cashier
Target
Hadley, MA
11.2022 - 05.2024
- Worked as a General Merchandise Trainer, training new employees on general merchandise operations and customer service standards.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted with inventory management by tracking item levels and restocking products.
- Organized merchandise displays to enhance customer shopping experience and accessibility.
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawer and balanced at shift end.
Waitress/Dishwasher
Something Special Cafe
Granby, MA
07.2020 - 07.2021
- Provided exceptional customer service to enhance dining experiences.
- Developed positive relationships with regular customers through friendly conversation.
- Managed payments and handled cash transactions efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Addressed customer inquiries and resolved issues promptly.
- Operated industrial dishwashing machines efficiently and safely.
- Maintained cleanliness of dishes, utensils, and kitchen equipment.
Education
High School Diploma -
Smith Vocational And Agricultural High School
Northampton, MA05-2024
Some College (No Degree) - Business
Springfield Technical Community College
Springfield, MASkills
- Customer service
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Customer transactions
- Effective communication
- Team training
Timeline
Cabinet Fabricator
Wright Architectural Millwork
01.2024 - 03.2025
Stocker/Cashier
Target
11.2022 - 05.2024
Waitress/Dishwasher
Something Special Cafe
07.2020 - 07.2021
High School Diploma -
Smith Vocational And Agricultural High School
Some College (No Degree) - Business
Springfield Technical Community College