Excellent communicator and dependable team player with strong understanding of the insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with a strong ability to identify potential risks and develop solutions.
Work History
INSURANCE AGENT/OFFICE MANAGER
5 Years 9 Months
PCA Insurance LLC. | 11.2020 - Current
Maintained accurate records of policy information and client interactions to support effective decision-making.
Analyzed and assessed risks to determine appropriate coverage options for clients.
Provided exceptional customer service by promptly addressing inquiries and claims in a timely manner.
Managed office operations, including scheduling, budgeting, and customer service.
Maintained accurate records of policy information and client interactions.
COOK/WAITRESS
6 Years 7 Months
Shell's Downtown Bar and Grill | 01.2018 - 08.2024
Oversaw kitchen operations and prepared diverse dishes to meet high demand in a busy restaurant.
Delivered exceptional customer service, fostering a welcoming atmosphere for all guests.
Assisted in food preparation, cooking, and maintaining a clean work environment.
Took orders, served food and beverages, and handled payments efficiently.
Checked inventory levels and restocked supplies regularly.
LINE ASSOCIATE
2 Years 4 Months
Koch Foods | 07.2018 - 11.2020
Worked as a Line Associate for a distribution center, handling packaging and shipping of products.
Performed quality checks on production line to ensure accuracy and efficiency.
Ensured proper operation of machinery to maintain production flow. and equipment according to safety regulations.
Education
HIGH SCHOOL DIPLOMA - General Studies
Piedmont High School | Piedmont, Alabama | 05-2007