Professional Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline

Megan Crook

PCA Insurance LLC.
Piedmont,Alabama
1
Language
1
Certification
9
years of professional experience

Excellent communicator and dependable team player with strong understanding of the insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with a strong ability to identify potential risks and develop solutions.

Work History

INSURANCE AGENT/OFFICE MANAGER

5 Years 9 Months
PCA Insurance LLC. | 11.2020 - Current
  • Maintained accurate records of policy information and client interactions to support effective decision-making.
  • Analyzed and assessed risks to determine appropriate coverage options for clients.
  • Provided exceptional customer service by promptly addressing inquiries and claims in a timely manner.
  • Managed office operations, including scheduling, budgeting, and customer service.
  • Maintained accurate records of policy information and client interactions.

COOK/WAITRESS

6 Years 7 Months
Shell's Downtown Bar and Grill | 01.2018 - 08.2024
  • Oversaw kitchen operations and prepared diverse dishes to meet high demand in a busy restaurant.
  • Delivered exceptional customer service, fostering a welcoming atmosphere for all guests.
  • Assisted in food preparation, cooking, and maintaining a clean work environment.
  • Took orders, served food and beverages, and handled payments efficiently.
  • Checked inventory levels and restocked supplies regularly.

LINE ASSOCIATE

2 Years 4 Months
Koch Foods | 07.2018 - 11.2020
  • Worked as a Line Associate for a distribution center, handling packaging and shipping of products.
  • Performed quality checks on production line to ensure accuracy and efficiency.
  • Ensured proper operation of machinery to maintain production flow. and equipment according to safety regulations.

Education

HIGH SCHOOL DIPLOMA - General Studies

Piedmont High School | Piedmont, Alabama | 05-2007

Skills

Insurance licensing
Sales quoting
Customer service
Organization
Detail-oriented
Problem-solving
Communication
Customer follow-up

Certification

  • State Licensed Insurance Agent: Since 04/26/2021

LANGUAGES

English | Native

Timeline

INSURANCE AGENT/OFFICE MANAGER

PCA Insurance LLC.
11.2020 - CurrentRead More

LINE ASSOCIATE

Koch Foods
07.2018 - 11.2020Read More

COOK/WAITRESS

Shell's Downtown Bar and Grill
01.2018 - 08.2024Read More

Piedmont High School

HIGH SCHOOL DIPLOMA from General Studies
Read More
Megan Crook