Megan Cusic
Valencia,CA
Summary
Certified, entry-level Emergency Medical Technician with strong organizational skills eager to secure an entry-level Emergency Medical Technician position. Ready to help the team achieve company goals. Ready to help team achieve company goals and seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Basic EMT
Valencia Prep Academy
05.2024 - Current
- Provided first aid as well as any treatments for injured athletes before, during and after practice when needed.
- Communicated effectively with athletes, coaches, parents, and medical providers to ensure comprehensive care was provided at all times.
- Organized inventory of supplies and equipment while maintaining a clean and efficient athletic training facility.
- Coordinated care with athletes, families, and coaches.
- Planned medical coverage for away meets and tournaments.
- Prescribed treatments such as rest, ice, compression, and elevation.
- Developed and maintained rapport with coworkers and parents to facilitate efficient patient care.
- Minimized the risk of infection by following strict protocols regarding personal protective equipment use and equipment decontamination processes.
Ice Rink Attendant
The Cube
01.2022 - Current
- Ensured safety compliance by monitoring public skate sessions and enforcing rink rules among patrons.
- Supported event coordination efforts by setting up party rooms and preparing materials as needed.
- Assisted in emergency situations by providing first aid treatment or contacting proper authorities if necessary.
- Provided excellent customer service, addressing inquiries regarding schedules, programs, and general facility information.
- Promoted a welcoming environment for diverse clientele through friendly interactions and attentive customer service skills.
- Contributed to team success through effective communication with coworkers during shift changes and high-traffic periods.
- Enhanced customer satisfaction by providing a clean and safe ice rink environment.
- Prevented accidents with prompt attention to spills or hazards on the ice surface throughout operating hours.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Aided in revenue generation through accurate POS transactions at front desk counter when needed.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Streamlined rental process by efficiently fitting customers with appropriate skate sizes, ensuring comfort and safety on the ice.
- Demonstrated flexibility by performing various tasks as needed, including cashier duties, or event preparation.
- Aided in revenue generation through accurate POS transactions at guest services.
- Maintained cleanliness of facility by performing janitorial duties such as sweeping, mopping, and sanitizing surfaces as needed.
- Contributed to staff development by participating in training sessions or workshops related to job responsibilities.
- Set up promotional displays and equipment for special events and activities.
- Issued tickets to customers and collected payment and fees for desired services.
Volunteer CERT Member
City Of Santa Clarita
09.2016 - Current
- Excellent communication skills, both verbal and written.
- Worked well in team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Certified Pharmacy Technician
Walgreens
02.2021 - 02.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Reviewed and verified customer information and insurance provider information.
- Coordinated verification and filling of multiple daily prescriptions in high-volume retail pharmacy environment.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Coordinated verification and filling of more than 60 daily prescriptions in high-volume retail pharmacy environment.
Athletic Training Assistant
Ice Station Valencia
09.2011 - 05.2016
- Managed inventory of medical supplies to conduct efficient treatment.
- Established strong rapport with athletes, ensuring trust.
- Delivered emergency care for injured athletes on field or at sporting events.
- Coordinated care with team doctors, athletes, families, and coaches.
- Planned medical coverage for away meets and tournaments.
- Administered first aid and CPR in athletic environments to address emergency situations.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Educated athletes on importance of proper rest and hydration.
- Monitored athletes during games.
- Prescribed treatments such as rest, ice, compression, and elevation.
- Applied therapeutic modalities and procedures to treat injuries.
Education
Certificate - EMT
College of The Canyons
Valencia, CA06.2023
Certificate - Certified Pharmacy Technician
Golden Oak Adult School
Valencia, CA02.2020
Associate of Arts - Kinesiology/Physical Education
College of The Canyons
Valencia, CA06.2014
Skills
- Airway Management
- Cardiopulmonary Resuscitation
- Scene Safety
- Fracture Stabilization
- Basic Life Support
- Vital sign assessment
- Bleeding control
- Certified in CPR/ AED and First Aid
- Injury and Illness Treatment
- Attention to Detail
- Patient Assessments
- Cervical Spine Immobilization
Certification
- NREMT - Nationally Registered Emergency Medical Technician
- CPR, Heart & Soul - 2022 - 2024
- Licensed EMT - 2023
- CERT Training - 2016
Timeline
Basic EMT
Valencia Prep Academy
05.2024 - Current
Ice Rink Attendant
The Cube
01.2022 - Current
Certified Pharmacy Technician
Walgreens
02.2021 - 02.2022
Volunteer CERT Member
City Of Santa Clarita
09.2016 - Current
Athletic Training Assistant
Ice Station Valencia
09.2011 - 05.2016
Certificate - EMT
College of The Canyons
Certificate - Certified Pharmacy Technician
Golden Oak Adult School
Associate of Arts - Kinesiology/Physical Education
College of The Canyons
- NREMT - Nationally Registered Emergency Medical Technician
- CPR, Heart & Soul - 2022 - 2024
- Licensed EMT - 2023
- CERT Training - 2016
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