MEGAN DAGRELLA
Houston,TX
Summary
I'm a quick paced team player with exceptional customer service skills. I focus on creating long lasting relationships with customers to help drive the growth of the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals and create a thriving atmosphere.
Overview
6
6
years of professional experience
Work History
Key-holder
Robert Graham
The Woodlands
08.2023 - Current
- Supervise the storefront
- Manage paperwork, emails, and phone calls daily
- Train and support new coworkers
- Coordinate staff schedules
- Sales and Relationship Building
Associate Banker
J.P. Morgan Chase
Conroe
09.2019 - 07.2023
- Provided efficient and accurate transaction processing
- Enhanced branch security through monitoring of suspicious activities and timely reporting to supervisors
- Assist customers with account inquiries, account maintenance, account conversions
- Build referrals and get them over to investment banking
Customer Service
Nordstrom
The Woodlands
11.2018 - 05.2019
- Greet customers, determine their service needs, appoint them to correct department
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Credit card and return services
- Answer phone calls and emails for the service desk
Education
Diploma -
Jersey Village High School
08.2014
Skills
- Customer Satisfaction
- Relationship Building
- Team Management
- Account Management
Certifications
- Public Notary
Timeline
Key-holder
Robert Graham
08.2023 - Current
Associate Banker
J.P. Morgan Chase
09.2019 - 07.2023
Customer Service
Nordstrom
11.2018 - 05.2019
Diploma -
Jersey Village High School