Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyah Yang

Milwaukee,WI

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Key-Holder

Hollister
10.2022 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Floor supervision, delegating employee's, and remerchandising the store to make it more presentable and full.

Lead Brand Representative

Hollister
09.2022 - 10.2022

Trained newer associates how to fold, customer service, and how to do register transactions

Brand Representative

Hollister
03.2022 - 09.2022
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Communicated product value, quality, and style to educate and entice potential customers.

Sandwich Maker

Cousins Subs
07.2020 - 11.2020
  • Prepared and served hot and cold sandwiches based on customer preferences.

Education

High School Diploma -

Riverside University High School
Milwaukee, WI
05.2022

Skills

  • Store Opening and Closing
  • Delegation and Supervision
  • Customer Service
  • Retail experience

Timeline

Key-Holder

Hollister
10.2022 - Current

Lead Brand Representative

Hollister
09.2022 - 10.2022

Brand Representative

Hollister
03.2022 - 09.2022

Sandwich Maker

Cousins Subs
07.2020 - 11.2020

High School Diploma -

Riverside University High School
Lyah Yang