Megan Davis
Winston-Salem,NC
Summary
Organized and dependable leadership candidate successful at managing multiple priorities with positive attitude. with a willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Project Support Professional
Lowe's Home Centers, LLC
05.2022 - Current
- Collaborate directly with Customers, peers, Service Providers, Stores and Field Service Managers to help ensure the delivery of the desired experience for Lowe's Installation Services customers and meeting their needs
- Utilize and master Lowe's internal systems such as Genesis, My Red Vest, Sterling, Sales Force Knowledge and IMS to provide optimal service to each person I speak with. I have consistently met and exceeded the goals set for me.
- Maintains customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintains up-to-date knowledge of product and service changes.
Professional Insurance Agent
AAA
06.2011 - 02.2014
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on insurance policies and procedures.
Professional Insurance Agent Call Center
GEICO
03.2007 - 06.2011
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Utilized CRM software to manage client relationships.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Education
Associate of Science - Psychology
Central Texas College
KilleenHigh School Diploma -
Brandon High School
Brandon06.1996
Skills
- Performance Monitoring
- Documentation and Reporting
- Project Management
- Customer Relationship Management
- Team Collaboration
- Detail Oriented
- Conflict Resolution
- Creative Thinking
- Relationship Building
- Product Knowledge
- Microsoft Office Suite
- Leadership and Mentoring
Accomplishments
- Recruited by Region 2 RISM Mike Hinkle to join the Step up IST Assistant Manager Program.
- Regularly Recognized by my peers, leaders, and customers within the InVested program at Lowe's for my dedication, knowledge, and leadership.
- Awarded Platinum Level President's Circle at GEICO for exceeding company sales goals.
- Dedicated Mentor and Trainer for new Insurance Agents within my office at AAA.
Timeline
Project Support Professional
Lowe's Home Centers, LLC
05.2022 - Current
Professional Insurance Agent
AAA
06.2011 - 02.2014
Professional Insurance Agent Call Center
GEICO
03.2007 - 06.2011
Associate of Science - Psychology
Central Texas College
High School Diploma -
Brandon High School
Similar Profiles
Larry DiazLarry Diaz
Department Supervisor at Lowe's Home Centers, LLCDepartment Supervisor at Lowe's Home Centers, LLC
Olen HenleyOlen Henley
In Home Sales Specialist at Lowe's Home Centers, LLCIn Home Sales Specialist at Lowe's Home Centers, LLC
Charles CapeCharles Cape
Merchandising Service Manager at Lowe's Home Centers, LLCMerchandising Service Manager at Lowe's Home Centers, LLC
Steven HallSteven Hall
Department Manager at Lowe's Home Centers, LLCDepartment Manager at Lowe's Home Centers, LLC
Annamarie S. D'SouzaAnnamarie S. D'Souza
Chief Talent and Compensation Officer Global at HanesBrands IncChief Talent and Compensation Officer Global at HanesBrands Inc