Megan Deffert

-Supported individuals and families in securing and maintaining housing through client-centered, strength-based case management. -Identified housing barriers and collaborated with clients to create personalized stability goals and action plans.

-Connected clients with community resources such as employment services, childcare, mental health support, and public assistance programs.

-Conducted regular follow-ups and maintained detailed case documentation to ensure compliance with program guidelines.

-Coordinated with landlords and community partners to enhance housing stability outcomes.

-Advocated for clients while fostering self-advocacy and long-term independence.

-Developed Individualized treatment plans to support successful reintegration into home, school, and community environments

-Provided strength-based case management and coordinated services to promote long-term stability and sobriety

-Assisted primary therapists with conducting mental health behavioral assessments and conducted intake procedures for new clients.

-Operated advanced equipment for effective lice removal and treatment processes.

-Provided exceptional customer service, addressing client concerns and ensuring satisfaction.

-Operated car wash equipment, ensuring proper functionality and safety protocols were followed.

-Delivered exceptional customer service, resolving inquiries and complaints efficiently.

-Completed two, one-year commitments to full time National Service. My AmeriCorps experience gave me the opportunity to work alongside 5 different non-profit or city/state programs all of which required a wide variety of different knowledge and skills.