Megan Delahoussaye
Erath,LA
Summary
Dynamic and dedicated professional with extensive experience at Caldwell High School and Caldwell Correctional Center. Proven expertise in food safety and sanitation practices, complemented by strong problem-solving skills. Successfully trained staff and streamlined operations, enhancing service quality and guest satisfaction while maintaining high standards of cleanliness and organization.
Experienced with maintaining cleanliness and organization in food service environments. Utilizes strong communication skills to collaborate effectively with team members and meet customer needs. Track record of ensuring food safety and hygiene standards are consistently upheld.
Motivated School Cafeteria Worker with expertise in subsidized lunch programs, money handling and accurately counting purchases.
School Cafeteria Worker successful at providing nutritious meals for large numbers of students and faculty in educational institution environments. Skilled in preparing large-batch dishes, plating and table-side beverage service. Known for special gluten-free recipe preparation for special dietary needs.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Cafeteria Worker
Caldwell High School
Columbia, LA
08.2022 - Current
- Prepared and served nutritious meals to students in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
- Assisted in inventory management, tracking supplies to minimize waste and reduce costs.
- Collaborated with staff to develop menus that met student preferences and nutritional requirements.
- Trained new team members on food preparation techniques and sanitation protocols.
- Monitored dining room inventory and replenished as necessary.
- Assisted customers with carry-out service.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored dining room and bar areas for signs of overcrowding.
- Greeted customers and provided menus upon arrival to dining room.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Processed payments for orders and provided customers with change.
- Established rapport with customers by providing friendly and attentive service.
- Assisted with bussing tables and cleaning up spills.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
- Operated cash registers accurately, ensuring correct billing and seamless checkout process for customers.
- Prepared variety of nutritious meals to meet diverse dietary needs and preferences.
- Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
- Trained new staff members, sharing knowledge and best practices to uplift service quality.
- Created welcoming atmosphere, greeting guests with smile and making them feel at home.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Reduced food waste through careful portion control and monitoring product expiration dates.
- Provided exemplary service to students, staff, and visitors.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Served food according to temperature, safety, and presentation guidelines.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Cleaned and sanitized surfaces, tools, and equipment.
- Monitored food temperatures to ensure compliance with health regulations and quality standards.
Correctional Sergeant
Caldwell Correctional Center
Clarks, LA
09.2017 - 10.2020
- Supervised daily operations and ensured compliance with facility regulations.
- Trained and mentored junior staff on correctional procedures and safety protocols.
- Coordinated inmate activities, maintaining order and adherence to schedules.
- Conducted regular inspections of facilities, identifying hazards and implementing corrective actions.
- Managed incident reports, documenting occurrences accurately for review and analysis.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Resolved issues and disputes between inmates professionally and respectfully.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
House Keeper Manger
Comfort Inn & Suites
New Iberia, LA
01.2015 - 08.2017
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Trained and mentored staff in efficient cleaning techniques and safety protocols.
- Developed cleaning schedules to optimize workflow and maintain high standards of service.
- Inspected guest rooms and common areas for quality assurance and compliance with brand standards.
- Resolved guest complaints promptly to enhance overall experience and loyalty.
- Implemented inventory control procedures for cleaning supplies and equipment management.
- Collaborated with management to create training materials focused on best practices in housekeeping.
- Streamlined communication between housekeeping staff and front desk for improved operational efficiency.
- Collaborated with other departments to ensure seamless guest experiences throughout their stay at the property.
- Conducted regular staff meetings to discuss updates, address concerns, share successes, and provide ongoing professional development opportunities.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and organization in all areas.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Established and enforced safety protocols and guidelines for staff.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Trained and mentored new staff on cleaning and safety protocols.
- Managed laundry sorting, washing, drying, and ironing.
- Evaluated employee performance and developed improvement plans.
- Worked with front desk to respond promptly to all guest requests.
Education
High School Diploma -
Abbeville High School
Abbeville, LASkills
- Sanitation practices
- Problem-solving
- Cleaning and sanitation
- Kitchen support
- Money handling
- Cleaning and sanitizing
- Food safety
- Food quality standards
- Allergy sensitivities
- Cafe inventory
- Multitasking Abilities
- Multitasking
- Teamwork
- Customer satisfaction
- Health and safety compliance
- Customer service focus
- Strong leadership
- Training and mentoring
- Task assignment
- Team building
- Staff motivation
- Document control
- Budget management
- Legal documentation
- Problem-solving aptitude
- Professionalism
Timeline
Cafeteria Worker
Caldwell High School
08.2022 - Current
Correctional Sergeant
Caldwell Correctional Center
09.2017 - 10.2020
House Keeper Manger
Comfort Inn & Suites
01.2015 - 08.2017
High School Diploma -
Abbeville High School