Hi, I’m
Megan DeSantiago
Assistant Manager
Corona,CA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
18
years of professional experience
Work History
McDonald’s
Assistant Manager
03.2023 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with respect.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Mesa Cold Storage Ltd.
Shipping and Receiving Clerk
01.2013 - 07.2014
Job overview
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
Wendys Old Fashioned Hamburgers
Shift Manager
12.2006 - 01.2014
Job overview
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Education
Westminster High School Westminster, CA
High School Diploma
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Employee Scheduling
- Operations Management
Timeline
Assistant Manager
McDonald’s
03.2023 - Current
Shipping and Receiving Clerk
Mesa Cold Storage Ltd.
01.2013 - 07.2014
Shift Manager
Wendys Old Fashioned Hamburgers
12.2006 - 01.2014
Westminster High School
High School Diploma
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