Megan Diaz

• Created custom tattoo designs for customers.
• Utilized photographs and sketches from customers to develop ideas.

Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Completed daily and weekly sales reporting using assigned tools.
• Qualified leads and set up customer appointments for outside sales team.
• Asked pertinent questions to understand customer requirements.
• Built relationships with customers using strong persuasion and active listening skills.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Set up new sales displays each week with fresh merchandise.