Megan Dorman
Weatherford,TX
Summary
Proven server with a track record of delivering exceptional customer service and strong work ethic. Skilled in cash handling and guest engagement, adept at multitasking to ensure prompt service. Collaborated effectively with team members, enhancing guest experiences through focused attention and efficient POS system management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accounts Manager
Capital Tow
11.2021 - 08.2024
- Coordinated with apartment community managers, tow drivers and booting operators.
- Maintained business relations with clients.
- Maintained property appearance in compliance with state regulations and overall appeal.
- Ensured client expectations were met and surpassed with account settings.
Server/Bartender
Texas Roadhouse
03.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Back 40 Grill
06.2020 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Nick’s Sports Bar and Lounge
05.2019 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Cracker Barrel
05.2016 - 07.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelors In Kinesiology - Kinesiology
University of North Texas
Denton, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Account management
Certification
- TABC certification
- Food Handlers Certification
Timeline
Accounts Manager
Capital Tow
11.2021 - 08.2024
Server/Bartender
Texas Roadhouse
03.2021 - 10.2021
Server
Back 40 Grill
06.2020 - 11.2020
Server
Nick’s Sports Bar and Lounge
05.2019 - 06.2020
Server
Cracker Barrel
05.2016 - 07.2016
Bachelors In Kinesiology - Kinesiology
University of North Texas
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