Megan E. Marchal, PharmD

• Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of value-driven products.
• Led a Specialty Pharmacy task group comprised of specialty pharmacy experts to define different specialty pharmacy cohorts in the industry
• Created Rx Rescue to inform providers about the highly restricted distribution network of specialty medicine and to identify the pharmacies authorized to dispense it
• Managed a team of product managers, providing guidance and drive their professional goals as future people leaders and product management leaders
• Led the Strategic Initiatives team with focus on specialty pharmacy, patient engagement, and cross-collaboration of Hub Solutions products across CoverMyMeds and McKesson

• Collaborated and partnered with the Specialty Product team to support workflows that included specialty pharmacy
• Created Express Lane workflow and worked with legal, privacy, and engineering team to ensure the workflows and triggers in the CMM platform were feasible
• Supported Hub Solutions Implementations on conversations with external Specialty Pharmacies and facilitated conversation on the transfer of patient care

• Created, led, and implemented the project plan to open CoverMyMeds Specialty Pharmacy
• Worked with McKesson Licensing stakeholders to complete licensure and implemented a licensing structure plan for the Digital Pharmacies
• Collaborated with CMM Environments to secure pharmacy space that followed State of Ohio Board of Pharmacy rules and regulations
• Support Access for More Patients (AMP) Implementation Managers during client onboarding as the specialty pharmacy subject matter expert
• Support AMP Account Managers to resolve workflows barriers and provide innovative processes to expedite turnaround time of specialty medicine dispensing
• Lead external specialty pharmacy meetings to ensure the transition of care of AMP patients is seamless
• Serve as the point of contact for specialty pharmacies support
• Collaborate with other CoverMyMeds business units to provide transparency on strategic initiatives of CoverMyMeds Specialty Pharmacy and AMP
• Consult and approve clients’ paper enrollment forms and electronic enrollment forms to ensure validity of patients’ prescription information is permissible at the point of submission
• Created and implementing the innovative workflows to support the creation of CoverMyMeds Specialty Pharmacy to Kentucky
• Collaborate with AMP Operations to improve and expedite communication between the daily operations’ teams

• Supported the initiative to launch pharmacy operations and the ScriptHero Marketplace
• Created and oversaw daily pharmacy operations workflow
• Innovated processes to expedite prescription processing and provided training to pharmacy employees
• Collaborated with Network Services to design a patient support call center to assist ScriptHero patients on claiming digital pharmacy rebates and discount cards
• Managed three digital pharmacy technicians to promotion and provided guidance on individual strategic projects

Board Appointments

• Medical Marijuana Advisory Committee President
• Rules Review Committee Co-Chair
• Board of Nursing Committee on Prescriptive Governance
• Board of Medicine Physician Assistant Policy Committee
• Regularly attended National Association of Boards of Pharmacy Annual and District Meetings

Board Member Responsibilities

• Collaborated with fellow healthcare professional boards to coordinate prescribing limits for acute and chronic pain prescriptions
• Reviewed and discussed rule changes suggested by Rules Review committee
• Oversaw the licensing and regulation of pharmacies, pharmacists, interns, and technicians

• Responsible for creating the advanced pharmacy practice experience rotation for pharmacy students in their last year of pharmacy school
• Collaborate with fellow healthcare professionals to create a “Meds to Beds” program ensuring patients are delivered outpatient prescriptions at the time of discharge from the Ross Heart Hospital, University Hospital, and The James Cancer Center
• Created workflows to collaborate with OSU Physicians outpatient clinics in Endocrinology, Pulmonary, Allergy, Dermatology, Rheumatology, and Cardiology to improve the patient experience for specialty and limited distribution medications

• Increased monthly sales from $3.2 million to $4.4 by cultivating relationships with specialists within the medical center and surrounding practices in Ohio and Northern Kentucky
• Created standard operating procedures for newly approved limited distribution medications dispensed and managed by the pharmacy
• Increased overall customer satisfaction to86% from79% as tracked by customer receipt survey
• Responsible for pharmacy student experiences, both introductory and advanced rotations, ensuring student development and introduction to specialty pharmacy services

• Managed drug regimens for Infectious Disease patients
• Oversaw closing procedures and transfer of inventory to pharmacy within the medical center