Megan Emberton
St Charles,MO
Overview
11
11
years of professional experience
Work History
Business Analyst/ Post Purchase Reconciliation
Mr. Cooper Mortgage
St Louis, MO
04.2013 - 03.2020
- Developed and implemented procedures for the post-purchase reconciliation process and responded to post purchase adjustment requests from customers in a timely manner
- Implemented and oversaw billing and invoicing procedures for the entire Correspondent channel
- Advised management on changes needed in order to improve efficiency within the post-purchase reconciliation and billing department and assisted with special projects as needed
Mortgage Loan Processor
Central Bank
Osage Beach, MO
08.2009 - 03.2013
- Assisted mortgage loan originators with the mortgage loan process from application to closing and coordinated with customers and third-party vendors to close loans in a timely manner
- Collaborated with other departments within the organization and third-party vendors to ensure a smooth transaction process
- Performed quality control reviews on approved loans prior to closing documents being generated and conducted the closing meetings with borrowers
- Maintained up-to-date knowledge of industry trends and changes in government regulations affecting the mortgage loan industry
Education
Bachelor of Science - Accounting
Southern Illinois University Edwardsville
Edwardsville, IL05-2009
Springfield High School
Springfield, IL06-2005
Skills
- MS Word, Excel, PowerPoint, Outlook
- Good with time management
- Ability to multi-task
- Strong customer service background
- Dependable
- Creative
- Accountable
- Self-motivated
- Willingness to learn new skills
- Solution-oriented
- Adaptability
- Strategic Planning
Volunteer History
- Harvester Christian Church Children's Ministry, St Charles, MO
- Five Acres Animal Shelter, St Charles, MO
References
Available upon request
Timeline
Business Analyst/ Post Purchase Reconciliation
Mr. Cooper Mortgage
04.2013 - 03.2020
Mortgage Loan Processor
Central Bank
08.2009 - 03.2013
Bachelor of Science - Accounting
Southern Illinois University Edwardsville
Springfield High School
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