CHAITALI BASU
Katy,USA
Summary
With over ten years of experience across diverse HR functions, I am a results-driven HR leader at MedAR. I specialize in HR Operations, aligning people strategies with business objectives, streamlining HR processes, and implementing policies that foster a productive and compliant work environment. I partner closely with company leaders to drive strategic initiatives in performance management, workforce planning, employee relations, and engagement. I am a strong advocate for a collaborative workplace culture rooted in respect and dignity for all.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR Business Partner
Medical AR Management Services, LLC
Houston, TX
07.2023 - Current
- Manage and oversee daily HR operations to ensure efficient and compliant processes across the organization.
- Administer payroll and employee benefits, ensuring accuracy, timeliness, and compliance with applicable regulations.
- Provide guidance and counsel to directors and managers on the interpretation and application of company policies and procedures.
- Serve as a trusted advisor to management on employee relations matters, including corrective actions and progressive discipline processes.
- Develop and maintain HR dashboard to track key metrics including turnover, headcount, and time-to-fill positions.
- Act as the primary HR liaison for employees, addressing general HR inquiries and resolving payroll-related issues.
- Support the development and implementation of HR compliance programs, policies, and best practices.
- Contribute to organizational initiatives focused on employee engagement and talent acquisition strategies.
- Assist with company-wide compensation benchmarking.
- Assisted in designing a metric-driven performance tracking systems to align employee outcomes with business objectives.
- Manage unemployment claims by responding to the Texas Workforce Commission (TWC) and representing the organization in hearings as needed.
HR & Administrative Support
Macy's Inc, Houston, TX
Houston, TX
06.2016 - 07.2023
- New-hire orientation, I-9 management.
- Act as the HR liaison for employees and assist with general and payroll queries.
- Guide and counsel employees and managers in the interpretation and application of policies.
- Support the HR compliance programs and practices as assigned.
- HRIS Administration
- Support organizational initiatives related to employee engagement and talent acquisition.
- Assist the manager and the leadership team with HR, administrative, and operational projects.
- Update workforce scheduling, process employee transfers and terminations in Peoplesoft and Kronos MSP systems.
- Assist with store cash operations.
Quality Intern
HCA Houston Healthcare
06.2022 - 07.2022
- Researched and presented Project Life Gift – Organ and Tissue Donation.
- Researched and presented Project Cardiac Telemetry monitoring.
- Extract and compile tracer reports to maintain compliance with Joint Commission standards.
- Partnered with Infection Prevention team for audit rounds at various units such as ICU, Emergency, and Cardiovascular.
Human Resources
Companies in India
India
01.2005 - 01.2011
- Worked across several industries such as manufacturing, engineering, and consulting in various HR and administrative functions.
- Worked for Citigroup Global as a Process Quality Analyst.
Education
Masters in Healthcare Administration - Healthcare Administration
University of Houston
Clear Lake12-2023
Masters in Business Administration - Business Administration
University of Dehradun
Dehradun, India01-2009
Bachelors of Accounting and Finance - Accounting and Finance
University of Mumbai
Mumbai, India01-2002
Skills
- MS Word, Excel, PowerPoint, Outlook
- PeopleSoft, Taleo, PowerBi, Kronos, HRIS
- Basic SAS, EPIC
- Data Analytics
- Presentation
- Analytical problem solving
- Strong organizational skills
- Effective negotiation abilities
- Communication
Accomplishments
- Played a key role in the company’s HBMA accreditation process, supporting compliance and documentation requirements.
- Designed and developed an HR Dashboard to track key workforce metrics and support data-driven decisions.
- Assisted in establishing a performance-based annual review process, aligning employee goals with business objectives.
- Designed and implemented recruitment strategies resulting in improved hiring outcomes.
- Participated in the Third Annual Sloan Program Case Competition.
- Delivered a CredTalk presentation to the CEO and senior leadership team of HCA Houston Clear Lake.
- Served as an Onboarding Champion, leading hiring and onboarding for approximately 250 seasonal hires during the 2021 holiday season.
- Drafted and updated the employee handbook and automated the attendance and timekeeping system for Nicomet Industries, India.
- Recognized for quality performance at Citigroup Global for delivering high-standard work outcomes.
Certification
- Professional in Human Resource (PHR) 2016-2022
- Six Sigma Yellow Belt
- HFMA Business of Healthcare
PROFESSIONAL DEVELOPMENT
- Attended Leadership Webinars (SCORE)
- Building Resilient Teams
- Reducing Turnover
- Managing Conflict
Timeline
HR Business Partner
Medical AR Management Services, LLC
07.2023 - Current
Quality Intern
HCA Houston Healthcare
06.2022 - 07.2022
HR & Administrative Support
Macy's Inc, Houston, TX
06.2016 - 07.2023
Human Resources
Companies in India
01.2005 - 01.2011
Masters in Business Administration - Business Administration
University of Dehradun
Bachelors of Accounting and Finance - Accounting and Finance
University of Mumbai
Masters in Healthcare Administration - Healthcare Administration
University of Houston