Megan Ferguson
Morgantown,WV
Summary
Accomplished Director of Operations at MedExpress Urgent Care, that spearheaded significant savings initiatives and enhanced operational efficiency. Strong leadership not only improved team productivity but also mastered strategic planning and process improvement, achieving remarkable cost savings. Adept at problem-solving and effective team development skills have consistently driven organizational success.
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
13
13
years of professional experience
Work History
Director of Operations, Logistics
MedExpress Urgent Care
04.2020 - Current
- Monitored budget and utilized operational resources.
- Oversaw day-to-day supply and procurement activities in accordance with business objectives.
- Partnered with Clinical and Medical leadership teams to align and execute on initiatives and blue chips assigned by the business.
- Lead the implementation and execution of savings initiatives that saved several million dollars. Positively affecting the center level budgets.
- Lead Covid-19 Supply management for 200 location platform. Including receiving, inventorying, tracking, and shipping key PPE to sites across the platform to ensure our teams can provide safe patient care.
- Support the divestiture and decommission of over 60 locations. Managing the process from deal sign to deal close. Including, managing interdepartmental workstreams, and managing the project to completion.
Senior Manager of Center Sourcing and Procurement
MedExpress Urgent Care
04.2019 - 04.2020
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease. Developed strong relationships with vendors to build a strong backorder process.
- Implemented innovative solutions to overcome challenges, leading to ample supply at locations across the platform.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Managed a 200+ item locked formulary. Worked directly with Medical/Clinical Operations to develop a formulary management process to approve and review supply formularies.
Senior Manager of Site Development and Inventory
MedExpress Urgent Care
12.2018 - 04.2019
- Led cross-functional teams to achieve project milestones and deliver high-quality results. Including tracking key department tasks to execution, and providing updates to leadership.
- Established strong relationships with vendors and stakeholders, ensuring long-term partnerships and cost savings opportunities.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Lead a team of 6 setup team members, fostering a
- Reduced costs, optimized resource allocation, and improved efficiency to improve setup timelines, and meet expediting timing requested by the business.
- Working directly with key team leads to understand process delays and develop strategies to improve timing.
DeNovo Integration Manager
MedExpress Urgent Care
01.2016 - 12.2018
- Managed the new location setup and procurement process, including managing vendor relationship and delivery timelines to meet key setup timelines.
- Leveraged vendor relationships to identify efficiencies and cost savings to scale projects in a cost effective manner.
- Utilized process improvement tools to streamline repetitive tasks, increasing productivity levels within the integration team. Effectively reducing new location setup timeframes from two weeks to 3 days.
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in new location launch schedules.
- Increased team productivity by providing clear communication of expectations and deadlines across all departmental teams.
Projects Coordinator
MedExpress Urgent Care
11.2011 - 01.2016
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
Education
Bachelor of Arts -
Fairmont State University
Fairmont, WV05-2021
Skills
- Strategic planning and execution
- Operational Efficiency
- Process Improvement
- Effective leader
- Staff training/development
- Cost analysis and savings
Timeline
Director of Operations, Logistics
MedExpress Urgent Care
04.2020 - Current
Senior Manager of Center Sourcing and Procurement
MedExpress Urgent Care
04.2019 - 04.2020
Senior Manager of Site Development and Inventory
MedExpress Urgent Care
12.2018 - 04.2019
DeNovo Integration Manager
MedExpress Urgent Care
01.2016 - 12.2018
Projects Coordinator
MedExpress Urgent Care
11.2011 - 01.2016
Bachelor of Arts -
Fairmont State University
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