MEGAN FITLER
Medix Temp Agency
Reno,NV
10
years of professional experience
1
Certification
Detail-oriented Healthcare Administrative Professional experienced in clinical and surgical scheduling, insurance authorization, and front office operations. Delivered exceptional patient service through effective coordination of provider calendars and pre-authorizations while ensuring compliance with EMR systems and HIPAA regulations. Focused on optimizing workflows and enhancing efficiency through meticulous scheduling and team collaboration.
Work History
Scheduling
10 Months- Schedule pre admission for surgery and all therapies ie occupational therapy physical therapy and speech therapy
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Coordinated schedules for healthcare professionals, ensuring optimal coverage and resource allocation.
- Managed patient appointment bookings, enhancing operational efficiency within medical facilities.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Authorization Specialist
1 Year 1 Month- Obtained surgery authorizations from insurance providers and coordinated pre- and post-operative scheduling.
- Managed high call volumes, delivering timely support via phone and in-person communication.
- Managed high call volumes and provided support via phone and in-person communication.
- Liaised between patients and physicians to facilitate effective care coordination.
- Processed surgical payments promptly.
- Performed various administrative tasks efficiently.
Clinical Scheduler
9 Months- Coordinated physician schedules and managed patient appointments to optimize workflow.
- Facilitated communication between patients, providers, and staff to ensure seamless operations.
- Processed and distributed medical documents via fax and email to maintain accurate patient records.
Authorization Specialist
2 Years 4 Months- Scheduled appointments and maintained accurate patient records to support seamless patient care.
- Ensured compliance with healthcare regulations and deadlines.
- Ensured compliance with healthcare regulations and deadlines to safeguard patient and organizational integrity.
Bank Teller
1 Year 3 Months- Processed cash transactions while promoting relevant banking products to enhance customer engagement.
- Assisted in opening and closing branch operations, ensuring adherence to privacy and security standards.
- Reconciled drawers and vaults, achieving consistent accuracy in cash handling.
Medical Records Clerk/Front Desk
2 Years 4 Months- Performed tasks including filing, faxing, and scanning in a timely manner.
- Managed multi-line phone systems; answered calls and took detailed, accurate messages.
- Handled professional email correspondence with patients and internal staff.
- Managed multi-line phone systems, answered calls, and documented messages accurately.
- Verified insurance eligibility and communicated coverage details effectively.
- Maintained strict adherence to patient confidentiality and HIPAA regulations.
- Verified insurance eligibility and communicated coverage details to ensure patient understanding.
Education
High School Diploma
Skills
Appointment scheduling
Healthcare scheduling
Medical office experience
Patient communication
Patient insurance verification
Insurance verification
Insurance prior authorization
Medical Scheduling
Patient care coordination
EHR systems
Electronic health records (EHR) management
HIPAA
Achieving HIPAA compliance
Confidential information handling
Data entry proficiency
Data entry
Faxing
Record keeping
Documentation management
Customer service excellenceion review
Data entry
Customer complaint resolution
Handling customer inquiries
Client services
Customer support
Patient support
Communication skills
Interpersonal skills
Leadership
Supervising experience
Training & development
Mentoring
Operational efficiency
Process improvement
Resource allocation
Scheduling flexibility
Time management
Multitasking
Calendar management
Large dataset handling in spreadsheets
Microsoft Guest relations
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Slack
Zoom
Adobe Acrobat
SharePoint
Databases
10 key typing
Computer operation
Computer skills
Attention to detail
Ability to follow instructions
Organizational skills
Filing
Mail management
Mail processing
Photocopying
Floor cleaning
Sweeping
Cash handling machinery
Balancing cash drawers
Cash register operations
Invoice processing
Monetary Management
Retail math
Retail sales transactions
Retail sales
Visual merchandising
Store management
Retail management
Service promotion
Guest services
Management
Clinical counseling
Urgent care
Medical collection
CPT coding
ICD coding
ICD-10
Medical terminology
EHR billing and coding
Administrative experience within healthcare
Clerical experience
Office experience
Office management
Management
Administrative experience
Practice management software
Phone etiquette
Phone answering
Multi-line phone systems
Client interaction via phone calls
Greeting customers
Documentation review
Report writing
Writing skills
Proofreading
Safety regulations
Workplace health and safety regulatory compliance
Operational efficiency
Hospitality
Patient engagement
Patient care
Disinfection procedures
Achieving HIPAA compliance
Service promotion
Store management
Assistant manager experience
Scheduling flexibility
Service promotion
Client interaction via phone calls
Strong work ethic
Emergency Management
Visual merchandising
Medical terminology
Databases
SharePoint
EMR systems
Records management
Administrative experience
Medical records
Mail management
Time management
Writing skills
Client services
Customer support
Patient care coordination
Meeting scheduling
Photocopying
Correspondence management
Customer service
Computer skills
Strong work ethic
Schedule coordination
Certification
RHIA, Driver's License, CPR Certification, February 2021 to February 2024
Timeline
Scheduling
Medix Temp Agency
11.2025 - 09.2026Read More
Authorization Specialist
Tahoe Sierra Eye & Optical
04.2024 - 05.2025Read More
Clinical Scheduler
UROLOGY NEVADA
11.2022 - 08.2023Read More
Authorization Specialist
Eye Care Associates of Nevada, LLC
07.2020 - 11.2022Read More
Bank Teller
Wells Fargo
04.2019 - 07.2020Read More
Medical Records Clerk/Front Desk
Tahoe Truckee Medical Group
07.2016 - 11.2018Read More
Truckee High
High School Diploma
Read More