Megan Fleming
Woodstock,GA
Summary
Dynamic manager with expertise in team leadership, customer relationship management, and operational efficiency. Proven ability to enhance client service delivery and streamline processes, contributing to improved productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Manager
1920 Tavern
Roswell, GA
02.2026 - Current
- Manage daily operations to ensure efficient service and customer satisfaction.
- Train staff on best practices for food safety and sanitation standards.
- Coordinate scheduling to optimize workforce productivity during peak hours.
- Implement inventory management procedures to reduce waste and control costs.
Talent Acquisition Specialist
Northwestern Mutual
Atlanta, GA
10.2023 - 07.2025
- Streamlined candidate sourcing through targeted outreach and engagement strategies.
- Conducted 30 comprehensive interviews monthly to assess candidate qualifications and cultural fit.
- Collaborated with hiring managers to define role requirements and develop job descriptions.
- Utilized applicant tracking systems to manage candidate pipelines and improve recruitment efficiency.
Associate Financial Representative
Northwestern Mutual
Atlanta, GA
05.2021 - 10.2023
- Analyzed client financial needs to develop customized insurance and investment solutions.
- Facilitated client meetings to review progress towards financial goals and adjust strategies as necessary.
- Prepared and presented detailed financial reports, ensuring accuracy and compliance with regulatory standards.
- Managed client accounts, maintaining up-to-date records and documentation for effective communication.
Associate Financial Representative
Mass Mutual Financial
Peachtree Corners, GA
09.2019 - 05.2021
- Managed client accounts, maintaining up-to-date records and documentation for effective communication.
- Responded promptly to client inquiries via email or phone calls, offering clear explanations regarding account activity or changes within the market.
- Coordinated appointments between clients and Financial Representatives while managing schedules efficiently.
- Enhanced operational efficiency by implementing digital tools for account management and reporting processes.
Education
No Degree - Spanish
Berry College
Rome, GABachelor of Arts - Spanish & Business
Kennesaw State University
Kennesaw, GA12.2011
Skills
- Proficient in Spanish
- Team leadership
- Customer relationship management
- Time management
- Decision-making
- Relationship building
Timeline
Manager
1920 Tavern
02.2026 - Current
Talent Acquisition Specialist
Northwestern Mutual
10.2023 - 07.2025
Associate Financial Representative
Northwestern Mutual
05.2021 - 10.2023
Associate Financial Representative
Mass Mutual Financial
09.2019 - 05.2021
No Degree - Spanish
Berry College
Bachelor of Arts - Spanish & Business
Kennesaw State University