Megan Fletcher
Cardigan
Summary
Dynamic and dedicated professional with experience at Disney Cruise Line, skilled in program planning and child development. Proven ability to enhance social interaction through engaging activities while ensuring safety. Strong communicator and problem-solver, fostering positive relationships and adapting programs based on feedback to elevate guest experiences. I am also experienced with delivering live and pre-recorded content with clarity and enthusiasm. Utilizes strong communication skills to engage and inform audiences effectively.
Overview
8
8
years of professional experience
Work History
Youth Activities Counselor
Disney Cruise Lines
04.2024 - Current
- Plan, organize, and lead a variety of recreational, educational, and social activities tailored to different age groups.
- Ensure the safety and well-being of all children at all times, enforcing rules and following health and safety procedures
- Assist with program setup, manage activity supplies, and participate in team meetings to plan and coordinate events.
- Maintain accurate records, manage inventory, and assist with reporting on program activities and operations.
- Collaborate with others and work as a team, while maintaining effective lines of communication with team members and youth activities leadership.
- Complete accident and incident reports when necessary.
Competition Announcer
Swim Wales
05.2022 - 04.2024
- Delivered engaging commentary for various swim events, enhancing audience experience.
- Developed scripts for announcements, ensuring clarity and consistency across all communications.
- Handled emergency situations calmly and professionally, providing critical information to the public as needed while maintaining composure.
Waitress
Happy City
10.2017 - 04.2024
- Provided excellent customer service in fast-paced dining environment.
- Assisted with food preparation and ensured cleanliness of workstations.
- Managed order accuracy by double-checking items before serving to customers.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Maintained knowledge of menu items to provide informed recommendations to guests.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Daycare Room Leaders
Playdays Childcare
08.2022 - 03.2024
- Led a small team, to create a fun and exciting experience for children ages 2-4.
- Organized age appropriate activities to ensure growth and enhancement in the Children's development
- Mentored junior staff, fostering skill development and promoting continuous improvement.
- Made the room colorful and creative by redecorating every month
- Deep cleaning nightly to ensure that the room is clean and sanitary for the next day.
Day Care Assistant
Cubs Corner
06.2021 - 10.2022
- Facilitated daily activities promoting social interaction and developmental growth among children.
- Monitored children's health and safety, ensuring compliance with daycare regulations and best practices.
- Developed engaging lesson plans that enhanced learning experiences through play-based education.
- Assisted in managing playroom behavior, implementing positive reinforcement strategies to encourage good conduct.
- Collaborated with parents to discuss child progress, addressing concerns and providing resources for support.
- Supported leaders in executing goals, contributing to overall program success and efficiency.
Education
Childcare
Gowerton College
Gowerton Wales 01-2022
High School Diploma -
Ysgol Y Preseli
Crymych Wales 08-2017
Primary -
Ysgol Llechryd
Llechryd Wales08-2011
Skills
- Flexibility
- Positive reinforcement
- Program planning
- Child development
- Problem-solving
- Multitasking and organization
- Team collaboration
- Effective communication
- Safety awareness
- Public speaking
- First aid
Languages
English
Native or Bilingual
Welsh
Native or Bilingual
Timeline
Youth Activities Counselor
Disney Cruise Lines
04.2024 - Current
Daycare Room Leaders
Playdays Childcare
08.2022 - 03.2024
Competition Announcer
Swim Wales
05.2022 - 04.2024
Day Care Assistant
Cubs Corner
06.2021 - 10.2022
Waitress
Happy City
10.2017 - 04.2024
Childcare
Gowerton College
High School Diploma -
Ysgol Y Preseli
Primary -
Ysgol Llechryd