WHITNEY SUMPTER
Columbia,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly responsive to customers' needs and always looking to find a solution to customer inquiries.
Overview
5
5
years of professional experience
Work History
Youth Activities Counselor
Disney Cruise Lines
02.2022 - Current
- Plan, organize, host , and facilitate engaging programs for children ages 6 months - 17 years old
- Attend weekly safety drills to ensure, in case of any emergency we are up to date with codes, safety protocols, and assessments
- Handle registration
- Check in and out
- Functions for youth activities
- Perform duties in an available , finest, safe, and sincere manner no matter age, race, gender
- Assist guest with creating reservations ,and effectively communicating answers to frequently asked questions
- Inquires with guest (ages 6 months - 3 years old ) in regards to food allergies , and offers alternatives that will meet their daily needs
- STCW Certified - these are internationally recognized rules that direct the knowledge and skills mariners need to perform their jobs safely
Youth Activities Counselor
Carnival Cruise Lines
08.2018 - 12.2021
- Assist and care for children 6m-12 years of age
- Attend weekly safety drills to ensure, in case of any emergency we are up to date with codes, safety protocols, and assessments
- Responsible for providing safe, fun filled, and age appropriate activities for children
- Assist with scheduling
- Facilitated fun activities to create stimulate new experiences
- Answer phones in a welcoming , timely manner
Connected Learning Coordinator
Heathwood Hall Episcopal School
07.2020 - 03.2021
- Scheduled appointment times with teachers, students , and families during the pandemic to ensure educational progress continued
- Primary point of contact between school administrators and families affected by covid
- Responsible for scheduling video call schedules and meetings for students affected by the Covid -19 virus, in efforts to continue meeting learning objectives virtually
- Designed educational kits for families who were impacted by the Covid-19 Virus
Education
Associate of Arts - Liberal Arts And Sciences
University of South Carolina Sumter
Sumter, SC05.2014
Skills
- Time Management
- Child Development
- Stress Management
- Public Speaking
- Adaptability
- Resourcefulness
- Conflict Resolution
- Effective Communication
- Problem Solving
- Interpersonal Skills
- Relationship Building
- Problem Resolution
- First Aid
Timeline
Youth Activities Counselor
Disney Cruise Lines
02.2022 - Current
Connected Learning Coordinator
Heathwood Hall Episcopal School
07.2020 - 03.2021
Youth Activities Counselor
Carnival Cruise Lines
08.2018 - 12.2021
Associate of Arts - Liberal Arts And Sciences
University of South Carolina Sumter
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