Open To Work
Megan Fretz
Orlando,FL
Summary
Detail-oriented server and bartender with a strong background in food safety, alcohol compliance, and multitasking. Proven ability to create inviting atmospheres and enhance guest satisfaction through knowledgeable menu recommendations and efficient service.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Server Seasonal
Gaylord Palms Resort & Convention Center
Orlando, FL
10.2025 - 01.2026
- Delivered outstanding service to high volume of daily customers, enhancing overall guest satisfaction.
- Delivered exceptional service to guests in dining areas.
- Took orders from customers accurately and in a timely manner.
- Contributed to menu recommendations and optimized food pairings.
- Executed opening and closing responsibilities, ensuring readiness of dining area and supply availability.
- Executed precise payment transactions through point-of-sale systems.
- Operated POS terminals to input orders and manage transactions, maintaining accuracy and efficiency.
- Stayed informed about daily specials, new menu items, promotions.
Bartender
Westgate Resorts
ORLANDO, Florida
03.2022 - 07.2025
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Engaged with guests to create a welcoming atmosphere at the bar.
- Cultivated expertise in bar and menu options to craft beverages and provide food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Verified identification cards ensuring age compliance before serving alcoholic beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Effectively multitasked within fast-paced environment.
- Stocked ice bins and coolers as needed throughout shift.
- Interacted with security team to mitigate customer conflicts and ensure removal of customers when required.
Server
Raglan Road Irish Pub
Orlando, FL
10.2021 - 10.2022
- Delivered genuine Irish dining experiences by utilizing comprehensive knowledge of culture and food.
- Delivered attentive service to enhance guest satisfaction and dining experience.
- Informed guests about historical context of dishes to elevate appreciation.
- Established inviting atmosphere reflecting Irish hospitality to enrich guest enjoyment.
- Facilitated menu recommendations and food pairings to elevate dining choices for guests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of tables and dining spaces.
- Reviewing and ensuring accuracy of allergens with both guests and kitchen
Server Bartender
Longhorn Steakhouse
Melbourne, Florida
11.2008 - 07.2021
- Creates an exceptional guest experience by delivering quality food with friendly, attentive service, making authentic connections, knowing the menu for upselling, and working with a team, requiring skills in communication, multitasking, and often basic math/food safety, all to build guest loyalty
- Delivered food orders promptly and courteously.
- Processed orders accurately using point-of-sale systems.
- Handled cash transactions and processed payments efficiently.
- Maintained cleanliness and organization of dining areas and tables.
- Trained new servers on operational procedures and customer service standards.
Education
Associate of Science - Nursing
Eastern Florida State College
Cocoa, FL05-2013
Skills
- Food safety standards
- Point-of-sale operation
- Cocktail preparation
- Alcohol compliance
- Menu optimization
- Alcohol pairings
- Attention to detail
- Highly reliable
- Strong multitasking
Certification
Safe Serv
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeGig WorkLocation Preference
On-SiteRemoteSalary Range
$11/hr - $1000/hrTimeline
Server Seasonal
Gaylord Palms Resort & Convention Center
10.2025 - 01.2026
Bartender
Westgate Resorts
03.2022 - 07.2025
Server
Raglan Road Irish Pub
10.2021 - 10.2022
Server Bartender
Longhorn Steakhouse
11.2008 - 07.2021
Associate of Science - Nursing
Eastern Florida State College