Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Megan Fukuzawa

Prescott Valley,AZ

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

15
15
years of professional experience

Work History

Detention Support Specialist

Yavapai County Sheriff's Office
10.2023 - 12.2023
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Acted as a liaison between inmates and other law enforcement officers, ensuring timely communication during critical incidents.
  • Responded to inmate inquiries and resolved complaints to establish trust and increase satisfaction.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.

Artist

Self Employed
08.2012 - 10.2023
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
  • Implemented artistic vision to give art purpose and meaning.

Cashier

Fry's Food And Drug
08.2012 - 03.2013
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Volunteer

Prescott Valley Police Department
10.2008 - 12.2008
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.

Education

Bachelor of Science - Cybersecurity

Champlain College
Online
12.2026

High School Diploma -

Primavera Online High School
Online
05.2011

Skills

  • Technical assistance
  • Empathy and patience
  • Operating System Knowledge
  • Data Collection
  • Security Protocols
  • Hardware troubleshooting
  • Virtualization Technologies
  • Mobile Device Support
  • Customer Service
  • Problem-Solving
  • Organizational Skills
  • Teamwork and Collaboration
  • Attention to Detail
  • Analytical and Methodical

Timeline

Detention Support Specialist

Yavapai County Sheriff's Office
10.2023 - 12.2023

Artist

Self Employed
08.2012 - 10.2023

Cashier

Fry's Food And Drug
08.2012 - 03.2013

Volunteer

Prescott Valley Police Department
10.2008 - 12.2008

Bachelor of Science - Cybersecurity

Champlain College

High School Diploma -

Primavera Online High School
Megan Fukuzawa