Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Megan Garner

Blanco,TX

Summary

Highly motivated with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with clients, co-workers, and management. Excitedly looking for my first sales position with very high personal goals. Willing to put in the hours and hard work, I am not however willing to fail.

Overview

16
16
years of professional experience

Work History

Owner

Farmhouse Stylist ~ Self Employed
Blanco, TX
04.2018 - 06.2024
  • Managed daily operations of business.
  • Managed budgeting and all financial matters.
  • Organized inventory of lumber supplies so that necessary materials were always available when needed.
  • Managed inventory of supplies and ordered additional materials when needed.
  • Provided excellent customer service by addressing inquiries promptly and courteously.
  • Provided customers with estimates on cost of materials needed for requested projects.
  • Inspected all completed work prior to delivery to guarantee quality control standards were met. I am extremely picky!
  • Maintained relationships with existing clients by providing superior customer service.
  • Created marketing campaigns to attract new customers.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed and implemented successful sales strategies to meet business goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine wants and needs.

Executive Manager

Cowgirl Kim
Blanco, TX
09.2013 - 04.2018
  • Provided leadership to ensure high standards of customer service were met or exceeded.
  • Developed and implemented marketing strategies to increase online store sales.
  • Managed customer service inquiries via phone, chat or email channels in a professional manner.
  • Optimized search engine rankings by implementing SEO best practices across all webpages.
  • Coordinated with vendors to ensure timely delivery of products ordered from the online store.
  • Monitored customer feedback through email, social media and surveys.
  • Managed website content updates, including product descriptions and images.
  • Developed processes to streamline order fulfillment, shipping and returns management.
  • Collaborated with web designers on design changes for the website and mobile app.
  • Assisted in designing and building new site with mobile app.
  • Developed and implemented innovative digital marketing campaigns to increase online presence and sales.
  • Coordinated with IT department to ensure website functionality and user-friendly interface for optimal customer experience.
  • Utilized SEO strategies to improve website visibility and drive more organic traffic.
  • Oversaw inventory management for online sales, ensuring product availability and timely delivery.
  • Maintained relationships and followed up with customers.
  • Cultivated strong professional relationships with designers to grow long-term business development.
  • Traveled to markets to meet with designers and place orders for upcoming seasons.
  • Worked with accountant providing reports so she could file our taxes.

Customer Service Manager

Swimwear Boutique
Blanco, TX
02.2008 - 03.2012
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers. Swimsuits can be a sensitive subject with some women!
  • Provided exceptional customer service to ensure customer satisfaction.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Pulled reports and placed necessary purchase orders twice a week.
  • Kept accurate records of purchases including item descriptions, quantities, costs, delivery dates.
  • Updated website and customers when notified of product back orders.
  • Process refunds on returned product.
  • Remained calm and professional in stressful circumstances to diffused tense situations. Overdue refunds.
  • Traveled to Miami yearly for fashion shows, then placed orders with designers for upcoming seasons.

Education

High School Diploma -

Blanco High School
Blanco, TX
05-2002

Skills

  • Customer Service Excellence
  • Great Communication Skills
  • Thorough
  • Business Management
  • Networking & Social Media
  • Exemplary Work Ethic:

*Reliable

*Honest

*Productive

*Driven

*Ownership

*Positive

Accomplishments

My children truly are my greatest achievements! Raising them is what I have spent the last 20 years focusing on.

  • My daughter Mackenzie thrived her first year at TAMU-Corpus Christi and will be returning this Fall.
  • My oldest son turned down going to play football at TAMU-Kingsville to go strait into a career. His dad is a self-made millionaire as a realtor, so Rowdy is going to give that a try.
  • My youngest son Ryker turned 8 last week and will be transitioning to living with his dad and their family while I take this time to focus on a career. They do all the fishing, hog hunting, horse riding and everything he could want so it works out perfect.

Affiliations

With running my own business the last six years from home, I work most of the time. The flexibility of being my own boss has allowed me to be available for my kids anytime they needed, which would sometimes mean I worked all night, all weekend, starting at 4:00 in the morning....or whatever it took to stay on schedule. When I wasn't busy with the kids, working, or just running a household, I enjoy spending time with my kids, our family, friends, etc. I do enjoy the outdoors, especially when there is water involved!

Timeline

Owner

Farmhouse Stylist ~ Self Employed
04.2018 - 06.2024

Executive Manager

Cowgirl Kim
09.2013 - 04.2018

Customer Service Manager

Swimwear Boutique
02.2008 - 03.2012

High School Diploma -

Blanco High School
Megan Garner