Megan Sewell
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
NGPG Internal Medicine and Pediatrics
Dawsonville, GA
11.2023 - Current
- Assisted healthcare providers with patient examinations and treatments.
- Managed patient records using electronic health record systems.
- Explained treatment procedures and physicians' instructions.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Answered patient calls promptly and directed inquiries to the appropriate department.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Chiropractic Office Assistant
Annis Chiropractic
Dawsonville, GA
10.2021 - 10.2023
- Assisted chiropractors with patient intake and documentation processes.
- Maintained patient records using electronic health record systems.
- Assisted with administrative tasks such as filing, faxing, scanning documents and mailing letters.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Assistant Store Manager
Old Navy
Dawsonville, GA
08.2017 - 10.2021
- Assisted in managing daily store operations and team performance.
- Oversaw daily cash handling procedures, reconciling discrepancies.
- Trained new staff on customer service and sales techniques.
- Led team meetings to communicate goals and promotions.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
Medical Assistant Degree - Certified Medical Assistant
Lanier Technical College
Oakwood, GA 08.2022 - 10.2023
War Hill Christian Academy
Dawsonville, GASkills
- Clinical and administrative support
- Attention to detail
- Time management
- Multitasking and organization
- Effective communication
- Telephone etiquette
Certification
- Certified Medical Assistant -American Association of Medical Assistants (AAMA)
- CPR and First Aid Training - American Heart Association
- Basic Life Support Certification - American Heart Association
References
References available upon request.
Timeline
Certified Medical Assistant
NGPG Internal Medicine and Pediatrics
11.2023 - Current
Medical Assistant Degree - Certified Medical Assistant
Lanier Technical College
08.2022 - 10.2023
Chiropractic Office Assistant
Annis Chiropractic
10.2021 - 10.2023
Assistant Store Manager
Old Navy
08.2017 - 10.2021
War Hill Christian Academy