Megan Gilyot
New Orleans
Summary
Dedicated professional with strong customer service and communication skills, adept in high-pressure environments. Skilled at ensuring guest satisfaction through attentive service and attention to detail, fostering loyalty and positive relationships.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Server/Bartender
Four Seasons Hotel- Miss River
New Orleans
04.2022 - Current
- Delivered exceptional customer service in a high-end dining environment, ensuring a seamless dining experience.
- Coordinated with kitchen staff for timely food delivery and prepared drinks according to standard recipes.
- Managed guest interactions to promote satisfaction and loyalty.
Server
Copeland's of New Orleans
New Orleans
03.2019 - 02.2020
- Delivered attentive service to guests in a fast-paced dining environment, enhancing overall guest satisfaction.
- Guided guests in menu selections and addressed inquiries about food and beverages.
- Collaborated with kitchen staff to ensure timely meal preparation.
Server
Broussard's Restaurant & Courtyard
New Orleans
04.2017 - 10.2018
- Oversaw dining service to maintain high standards of customer satisfaction in a fast-paced environment.
- Provided food and drink service to guests in a timely manner, ensuring a positive dining experience.
- Collaborated with other restaurant staff members to ensure efficient operations.
Hostess
Gordon Biersch Restaurant
New Orleans
10.2016 - 04.2017
- Greeted guests warmly upon arrival, seating them promptly and managing reservation systems efficiently.
- Coordinated seating arrangements to optimize guest flow and communicated wait times clearly.
- Cultivated positive relationships with front-of-house and kitchen staff to enhance teamwork.
Cashier
Sam's
06.2016 - 10.2016
- Operated cash register efficiently and accurately, processing various payment methods.
- Resolved customer complaints promptly, achieving high satisfaction through effective solutions.
- Collaborated with team members to manage inventory and ensure store cleanliness.
Education
Some college - Sonography
Delgado Community College
New Orleans, LA 08.2024 - 05.2026
High School -
De La Salle High School
New Orleans, LASkills
Certification
- Food Handler Certification
- ServSafe Alcohol Certification
- ServSafe Food Handler Certification
- ServSafe Allergens Certification
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Some college - Sonography
Delgado Community College
08.2024 - 05.2026
Server/Bartender
Four Seasons Hotel- Miss River
04.2022 - Current
Server
Copeland's of New Orleans
03.2019 - 02.2020
Server
Broussard's Restaurant & Courtyard
04.2017 - 10.2018
Hostess
Gordon Biersch Restaurant
10.2016 - 04.2017
Cashier
Sam's
06.2016 - 10.2016
High School -
De La Salle High School