Megan Gorsuch
Gillette,Wyoming
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Office Manager
GATEway Autism Therapies & Education Inc.
09.2023 - Current
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Medical Billing Assisstant
SYFR Health Information Management
12.2022 - 07.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Liaised between patients, insurance companies, and billing office.
- Prepared billing statements for patients and verified correct diagnostic coding.
Office Administrator
Bennett, Weber & Hermstad, LLP
12.2021 - 12.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Medical Billing Assistant
SYFR Health Information Management
12.2019 - 12.2021
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Liaised between patients, insurance companies, and billing office.
- Prepared billing statements for patients and verified correct diagnostic coding.
Education
Associates of Medical Billing And Coding - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL01.2025
GED -
Campbell County High School
Gillette, WY05.2015
Skills
- Office Management
- Customer Service
- Data Entry
- Administrative Support
- Billing
- Scheduling
- Credit and Collections
- Administrative Oversight
- Training and Coaching
Timeline
Office Manager
GATEway Autism Therapies & Education Inc.
09.2023 - Current
Medical Billing Assisstant
SYFR Health Information Management
12.2022 - 07.2023
Office Administrator
Bennett, Weber & Hermstad, LLP
12.2021 - 12.2022
Medical Billing Assistant
SYFR Health Information Management
12.2019 - 12.2021
Associates of Medical Billing And Coding - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
GED -
Campbell County High School
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