Megan Gray
Oklahoma City,Oklahoma
Summary
Uses independent decision-making skills and sound judgment to positively impact company success. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Manager
Tj Maxx Dept Store
10.2018 - 10.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Office Assistant
TCB Development
Oklahoma City, OK
07.2013 - 12.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information.
- Prepared and edited documents to produce precise, accurate and professional communication.
House Cleaner
Self Employed Web
Oklahoma City, OK
01.2012 - 12.2013
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Education
Business
- Dean's List:2nd Semester 2010.
- Extracurricular Activities:Volunteer Work 2010-2011.
High School Diploma -
05.2007
Skills
- Punctual and Reliable
- Critical Thinking
- Time Management
- Verbal and written communication
- Customer Relationship Management (CRM)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Manager - Tj Maxx Dept Store
10.2018 - 10.2020
Office Assistant - TCB Development
07.2013 - 12.2018
House Cleaner - Self Employed Web
01.2012 - 12.2013
Oklahoma State University - Oklahoma City - , Business
Bethany High School - High School Diploma ,