MEGAN GRAY
Estero,FL
Summary
Dynamic Key Manager with a forward-thinking approach and a proven track record of enhancing team performance and achieving organizational goals. Skilled in identifying growth opportunities and spearheading initiatives with assertiveness and clarity. Known for fostering effective communication and collaboration at all levels, leveraging strong interpersonal skills to build productive relationships. Expert in navigating challenges and consistently pursuing ambitious targets to deliver exceptional results, driving success in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Manager
Duffy's Sports Grill
04.2021 - Current
- Managed team of 10+ employees by providing direction, guidance and support to ensure service excellence.
- Monitored inventory levels regularly and alerted senior management about potential shortages.
- Conducted regular meetings with staff members to identify issues, resolve conflicts and promote team building activities.
- Analyzed customer feedback, identified areas of improvement and implemented solutions to enhance customer experience.
- Ensured compliance with relevant laws and regulations pertaining to health and safety standards.
Bartender
Duffys
04.2021 - Current
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
Dietary Ambassador
AdventHealth
02.2025 - 06.2025
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Education
Bachelors of Science - Criminal Justice
Polk State College
12.2024
Associates in Applied Sciences - undefined
Polk State College
05.2022
Skills
- POS Systems
- Cash Handling
- Management
- Quick Learner
- Organizational Skills
- Customer service
- Highly reliable
- Strong multitasking
- Operations management
- Training program conduction
- Inventory management
Certification
Introduction to Incident Command Systems, Emergency Management Institute, 2020-11-01, FEMA certification representing a dedication to serve in times of crisis through continued professional development and completion of the independent study course.
Timeline
Dietary Ambassador
AdventHealth
02.2025 - 06.2025
Key Manager
Duffy's Sports Grill
04.2021 - Current
Bartender
Duffys
04.2021 - Current
Associates in Applied Sciences - undefined
Polk State College
Bachelors of Science - Criminal Justice
Polk State College