Megan Greenwell
Student
Manchester,US
Summary
Dynamic professional with a strong background in customer service and hygiene maintenance at Azure Salon And Day Spa. Recognized for building rapport with clients, enhancing satisfaction, and maintaining cleanliness standards. Adept at multitasking and effective communication, contributing to a positive environment and consistently receiving positive feedback for outstanding service quality.
Overview
2
2
years of professional experience
Work History
Shampoo Assistant
Azure Salon And Day Spa
08.2023 - 08.2024
- Stocked shelves and merchandise and kept tidy appearance of salon.
- Provided exceptional customer service by greeting clients warmly and addressing inquiries promptly.
- Sold salon products at front desk.
- Adhered to hygiene standards by sanitizing tools regularly, maintaining a safe environment for clients and staff alike.
- Maintained professional and friendly demeanor to greet clients for customer satisfaction.
- Contributed to health and safety of customers and staff by closely following health department regulations for sanitation and disinfection.
- Kept utensils properly washed and disinfected to meet hygienic standards.
- Collaborated with team members to improve overall client experience and service offerings.
- Maintained a clean and organized work area, contributing to a positive salon environment.
- Assisted stylists in preparing clients for various treatments, ensuring a smooth workflow.
- Consistently received positive feedback from clients for outstanding service quality and attentiveness.
- Increased client retention by building strong rapport and addressing individual needs.
- Provided special treatments involving shampooing, rinsing and conditioning hair.
Nanny
Amber Thompson
06.2023 - 08.2024
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Prepared meals and snacks for children based on dietary guidelines.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Server
Dutch Corner Restaurant
11.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Nursing
Stevenson University
Stevenson, MD 05.2001 -
Skills
Active listening
Excellent customer service skills
Teamwork
Positive attitude
Problem-solving
Time management
Multitasking
Excellent communication
Self motivation
Reliability
Organizational skills
Adaptability
Timeline
Shampoo Assistant
Azure Salon And Day Spa
08.2023 - 08.2024
Nanny
Amber Thompson
06.2023 - 08.2024
Server
Dutch Corner Restaurant
11.2022 - 05.2023
Bachelor of Science - Nursing
Stevenson University
05.2001 -
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