Megan Guthrie
Haverhill,MA
Summary
Proven multitasker and team collaborator, I excelled at The Phoenician Restaurant by maintaining high service standards during peak hours, showcasing strong decision-making and active listening. My role at Market Basket enhanced customer satisfaction through effective complaint handling and meticulous attention to detail, without relying on numerical achievements for impact. I have also worked in classrooms with teachers before as part of my teaching course's Field Observation Hours. I work very well with kids and have plenty of patience for dealing with children or chaotic environments.
Overview
4
4
years of professional experience
Work History
Waitress
The Phoenician Restaurant
07.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Grocery Clerk
Market Basket Grocery Store
03.2021 - Current
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
No Degree - Elementary School Teaching
Northern Essex Community College
Haverhill, MA12-2025
High School Diploma -
Haverhill High School
Haverhill, MA06-2022
Skills
- Strong multitasking
- Team collaboration
- Attention to detail
- Decision-making
- Handling complaints
- Active listening
- Time management
Timeline
Waitress
The Phoenician Restaurant
07.2024 - Current
Grocery Clerk
Market Basket Grocery Store
03.2021 - Current
No Degree - Elementary School Teaching
Northern Essex Community College
High School Diploma -
Haverhill High School
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