Summary
Overview
Work History
Education
Skills
Timeline
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Megan Hathcock

Gun Barrel City

Summary

Dynamic professional with a proven track record at Kaufman County Sheriff's Office, excelling in customer service and office administration. Demonstrated ability to handle sensitive information discreetly and respond swiftly to emergencies, enhancing facility safety and efficiency. Skilled in document preparation and spreadsheet management, with a knack for solving complex problems and improving operational procedures.

Overview

10
10
years of professional experience

Work History

CID Secretary

Kaufman County Sheriff's Office
12.2023 - 11.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents/logs (excel,word,etc.)
  • Scheduled appointment

Detention Officer

Kaufman County Sheriff's Office
08.2019 - 12.2023
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs, fingerprints, and inputting information into the database
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.

Carhop

Sonic
01.2015 - 01.2018
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Education

High School Diploma -

Open Door Christian Academy
Gun-barrel City
05.2016

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Calendar management
  • Complex Problem-solving
  • File systems management
  • Report writing
  • Spreadsheet management
  • Inter-office communications

Timeline

CID Secretary

Kaufman County Sheriff's Office
12.2023 - 11.2024

Detention Officer

Kaufman County Sheriff's Office
08.2019 - 12.2023

Carhop

Sonic
01.2015 - 01.2018

High School Diploma -

Open Door Christian Academy
Megan Hathcock