Megan Havlik
Montfort,WI
Summary
Utilized extensive background in administrative support to foster positive customer interactions and streamline service processes.
Overview
14
14
years of professional experience
Work History
School Uniforms Account Specialist
Lands End Business Outfitters
Dodgeville, WI
11.2020 - Current
- Supported school officials in discussions about uniform policies and website enhancements.
- Developed and customized uniform websites to meet diverse school needs.
- Curated and submitted original artwork to streamline logo design processes and foster innovative branding solutions.
- Facilitated school setup activities to ensure a smooth transition from planning to operational readiness.
- Collaborated with schools to enhance awareness and support for service offerings.
- Logged detailed interactions and progress updates with schools during service engagements to ensure effective communication.
- Compiled and structured diverse template collections to streamline content creation for school website.
- Coordinated fitting events to enhance operational efficiency, managing travel logistics and associated costs.
- Analyzed data by compiling reports and constructing pivot tables for detailed insights.
- Conducted thorough oversight of database entries, enhancing the reliability of logo validation reporting.
- Facilitated public folder email communications, prioritizing clarity and efficiency in correspondence management.
- Guided new employees through company procedures and protocols to enhance operational efficiency and compliance.
- Facilitated account management tasks for three sales representatives to optimize sales processes and improve client satisfaction.
- Oversaw account administration to ensure efficient service delivery for 500+ clients.
School Uniforms Art Specialist
Lands End Business Outfitters
Dodgeville, WI
03.2015 - 10.2020
- Collaborated with coordinators and educational institutions to establish logo designs.
- Collaborated with school representatives to finalize logo specifications for embroidery and heat transfer applications.
- Managed key order processes within communications system.
- Managed execution of multiple projects, ensuring alignment with strategic goals and deadlines.
- Developed comprehensive heat transfer training manual to enhance employee knowledge and skills.
- Conducted onboarding sessions and training workshops to equip new hires with essential skills and knowledge.
- Assisted in developing DNA processes and standard operating procedures. Created standard operating procedures for new launch checklist and contributed to process modifications.
- Assisted in coordinating annual project to streamline processes for new and discontinued products.
Administrative Assistant
Collins & Hying Plumbing & Heating
Dodgeville, WI
01.2012 - 02.2014
- Managed multi-line phone systems to ensure efficient communication flow.
- Created work orders to streamline project workflows.
- Assisted in generating work orders for various tasks. Supported teams by preparing work orders for project execution.
- Executed payment processing to ensure timely transactions.
- Implemented and coordinated office management strategies to support seamless operations.
- Configured and optimized online website infrastructure to support digital operations.
Education
Hospitality and Tourism Management
Madison Area Technical College
05.1998
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Dodgeville High School
05.1994
Skills
- Provided exceptional customer support to enhance client satisfaction
- Supported team reliability through consistent attendance and punctuality
- Applied meticulous attention to detail in all tasks
Affiliations
RES Home & School Group – President
Sept. 2011 – Dec. 2016
Responsible for all outside activity’s at school, fundraising, meetings & newsletter articles. Involvement with students, staff & family’s.
Hyde Black Smith Territory – Treasurer
Jan 2017 to Present
Handle the financial end of this historical site. Attend meetings, file annual reposts.
Timeline
School Uniforms Account Specialist
Lands End Business Outfitters
11.2020 - Current
School Uniforms Art Specialist
Lands End Business Outfitters
03.2015 - 10.2020
Administrative Assistant
Collins & Hying Plumbing & Heating
01.2012 - 02.2014
Hospitality and Tourism Management
Madison Area Technical College
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Dodgeville High School