SANTIAGO RUBIO
Herb and Wood
San Diego,CA
2027
years of professional experience
Experienced professional with a strong commitment to delivering exceptional guest experiences in fine dining and fast-paced restaurant environments. Demonstrates proficiency in menu knowledge, order accuracy, and efficient service execution, consistently receiving positive guest feedback. Possesses excellent multitasking and teamwork abilities to support smooth daily operations. Maintains a clean, organized work environment while adhering to the highest standards of food safety and sanitation.
Work History
Support
- Cleaned and reset tables promptly to enhance guest experience.
- Assisted servers by delivering food and beverages efficiently.
- Maintained cleanliness in dining areas and kitchen environments.
- Collaborated with team members to ensure smooth service flow.
- Organized utensils, glassware, and supplies for optimal accessibility.
- Monitored dining room for guest needs and addressed concerns quickly.
- Supported restaurant operations during peak hours to improve efficiency.
Server
2 Years 3 Months- Delivered elevated, detail oriented service in a fine dining environment ensuring exceptional guests experiences
- Collaborate effectively with coworkers and management to ensure smooth shift operations
- Abide by state liquor laws, health regulations, and company policies
- Adapted quickly to high-pressure environments, ensuring consistent service quality.
- Processed customer payments efficiently using point-of-sale systems.
- Recommended food and beverage pairings to enhance customer satisfaction.
Server/Bartender
2 Years 2 Months- Built strong rapport with guests using excellent interpersonal and communication skills
- Took accurate food and beverage orders for large sections during high-volume shifts
- Delivered fast, accurate service in a high volume, fast casual dining environment while maintaining customer satisfaction
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Prepared and served beverages following recipes and customer preferences.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
Server/Bartender
3 Years 4 Months- Managed high customer volume while maintaining speed, accuracy, and professionalism
- Led and directed team members to maintain efficient operations and excellent customer service
- Trained new bartenders on drink preparation, sanitation standards, and product knowledge
- Upsold menu and beverage items to exceed daily sales goals
Education
Certified Electrocardiogram Technician
Skills
Provided exceptional customer support to enhance client satisfaction.
Assisted leadership in team coordination and project execution.
Adapted quickly to changing environments and tasks.
Demonstrated eagerness to learn and grow through training opportunities.
Supported sales initiatives to improve overall performance.
Navigated POS systems to process transactions efficiently.
Maintained meticulous attention to detail in all tasks.
Consistently met reliability standards and deadlines.
Resolved conflicts and addressed compliance issues effectively.
Managed multiple tasks simultaneously in fast-paced settings.
Thrived in high-volume environments while delivering quality service.
Cultivated excellent interpersonal communication skills
both written and verbal.
Timeline
Server
Ramsey’s Kitchen
10.2023 - 01.2026Read More
Server/Bartender
The Cheesecake Factory
07.2021 - 09.2023Read More
Server/Bartender
Ted’s Cafe Escondido
02.2018 - 06.2021Read More
Metro Technology Centers
Certified Electrocardiogram Technician
Read More
Support
Herb and Wood
2026 - CurrentRead More