Megan Herrick
Stanley
Summary
Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.
Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Qckineticks
Qckinetics
Eau Claire
11.2024 - 09.2025
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed routine maintenance and repair.
- Worked with cross-functional teams to achieve goals.
CMA
Oakleaf Group, Llc, The
Chippewa Falls
12.2023 - 08.2024
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Provided support in the development of treatment plans for patients under the direction of a physician.
- Administered injections per physician orders while adhering to all safety guidelines.
- Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
- Responded quickly to emergency situations according to established protocols.
- Observed patients' conditions closely; reported any changes in status or behavior immediately.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Documented all activities accurately into electronic medical records system.
- Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Assisted nursing staff with daily tasks such as changing linens, stocking rooms and transporting patients when necessary.
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
- Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
Personal Care Assistant
AT Home Care
Thorp
08.2010 - 06.2022
- Ran errands for patients, did shopping and picked up other necessities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Assisted with daily living activities, running errands and household chores.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored and assisted residents through individual service plans.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Planned activities to encourage movement, stretching and strength building.
- Remained alert to problems or health issues of clients and competently responded.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Maintained frequent supervision of residents unable to call for assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Built strong relationships with clients to deliver emotional support and companionship.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Certified Medical Assistant
Aspirus
Thorp
10.2021 - 02.2022
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prepared and administered medications to alleviate patient symptoms.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Ordered and prepared reagents and supplies.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Compiled necessary documents for surgical billing packages.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained all prescribed laboratory testing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
- Prepared initial patient charts for admission.
- Obtained client medical history, medication information, symptoms and allergies.
Education
High School Diploma -
Thorp High School
Thorp, WICCMA - Medical Assisting
Protrain
Tennessee Skills
- P>On Time
- P>Compassionate care
- P>Medical Records Management
- P>Direct Patient Care
- P>Behavior Management
- P>Tactful communication
- P>Client rapport
- P>Patient care
- P>Verbal and written communication skills
- Patient care
- Communication
- Collaboration
- Recordkeeping
- Planning
Certification
PCW - Personal Care Worker
Certified BLS
Certified Medical Assistant
Timeline
Qckineticks
Qckinetics
11.2024 - 09.2025
CMA
Oakleaf Group, Llc, The
12.2023 - 08.2024
Certified Medical Assistant
Aspirus
10.2021 - 02.2022
Personal Care Assistant
AT Home Care
08.2010 - 06.2022
High School Diploma -
Thorp High School
CCMA - Medical Assisting
Protrain