Megan Heyl
Westlake,OH
Summary
Ambitious student, employee, and volunteer seeking a Medical School education to become a Doctor. Compassionate Patient Consultant who is diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds by using education and previous experiences. Dedicated to protecting patient safety and promoting patient satisfaction with services in current and future healthcare careers.
Overview
4
4
years of professional experience
Work History
Patient Consultant
Greenbrook TMS NeuroHealth Centers
Westlake , OH
2023.08 - Current
- Provided educational consultations about the therapies offered at Greenbrook TMS to perspective patients.
- Completed Consultation Notes in patient charts to include medication lists, medical, and mental health history.
- Assisted in training newly hired Behavioral Health Technicians.
- Facilitated communication between physicians and families regarding patient care decisions.
- Collaborated with other healthcare professionals to coordinate care for complex cases.
Behavior Technician
Greenbrook TMS NeuroHealth Centers
Independence , OH
2022.08 - 2023.08
- Provided daily Transcranial Magnetic Stimulation (TMS) Therapy to patients with Treatment Resistant Depression, Major Depressive Disorder, Generalized Anxiety Disorder, and Obsessive Compulsive Disorder.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Performed Motor Threshold determinations with providers to find a patients treatment location.
- Altered treatment under provider guidance to ensure patients comfort during treatments.
- Provided patients with Spravato (esketamine) Therapy through self-administered nasal sprays.
- Scheduled patients for treatments, ordered medications, and provided therapeutic conversation during treatments for patients.
Clinical Technician
Cleveland Clinic Lutheran Hospital
Cleveland , OH
2021.07 - 2022.10
- Collected blood cultures, blood samples, urine samples, Covid-19 testing, vital signs and Glucose testing from patients according to established protocols.
- Performed IV removal, 12-lead ECGs, cardiac monitor, dressing changes, physical restraints for combative patients, and insertion/removal of urinary Foley Catheters from patients.
- Monitored vital signs of critically ill patients and reported any abnormalities to the physician or nurse immediately
- Responded quickly to emergency situations such as cardiac arrests or trauma cases while maintaining professional composure.
- Monitored 1:1 high risk patients who could not be alone and documented their safety according to Cleveland Clinic Protocol.
Pharmacy Technician
CVS Pharmacy
Lyndhurst , OH
2020.12 - 2021.10
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Lead Technician for Administering PCR Covid-19 testing.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Health Unit Coordinator
Cleveland Clinic Lutheran Hospital
Cleveland , OH
2021.03 - 2021.07
- Coordinated communication between various departments within the facility regarding patient care needs.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Aided in the process of patient hospital admissions, transfers between facilities, and patient discharges.
Hospice Volunteer
O'Neill Healthcare
Bay Village , OH
2023.12 - Current
- Visited with Assisted living and Memory Care unit patients that are under Hospice care.
- Supported patients with daily living activities by serving meals, feeding, ambulating, and range of motion exercises.
- Accompanied patients during meal times and encouraged socialization.
- Comforted patients and their families during the end of stage of life.
- Provided companionship for patients struggling with end of life diagnosis and symptoms of their terminal illnesses.
Qualified Mental Health Specialist
Ravenwood Mental Health
Chardon , OH
2020.06 - 2021.06
- Established a safe therapeutic environment by actively listening and responding nonjudgmentally to clients' concerns.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Answered the Geauga County Copline, a 24/7 phone service for in crisis and suicidal people.
- Assisted with self-administered medication.
- Helped clients cope with substance abuse, mental illness, and other concerns by delivering personalized counseling support.
Education
Bachelor of Science - Psychology With Pre-Medicine Concentration
Kent State University
Kent, OH2024-05
Skills
- Patient Advocacy
- Phlebotomy Training
- Medical and Pharmaceutical Terminology Knowledge
- Emotional Support
- CPR Certification
- Wound Care
- Direct Patient Care
- Patient Observation
- Specimen Collection
- Vital Signs Monitoring
- Emergency Response
- Clinical Training
- Healthcare Expertise
- Medical Equipment Operation
- Patient Services
- Communication
- Problem Solving Skills
- HIPAA Compliance
- Adaptable
- Professional Bedside Manner
Timeline
Hospice Volunteer
O'Neill Healthcare
2023.12 - Current
Patient Consultant
Greenbrook TMS NeuroHealth Centers
2023.08 - Current
Behavior Technician
Greenbrook TMS NeuroHealth Centers
2022.08 - 2023.08
Clinical Technician
Cleveland Clinic Lutheran Hospital
2021.07 - 2022.10
Health Unit Coordinator
Cleveland Clinic Lutheran Hospital
2021.03 - 2021.07
Pharmacy Technician
CVS Pharmacy
2020.12 - 2021.10
Qualified Mental Health Specialist
Ravenwood Mental Health
2020.06 - 2021.06
Bachelor of Science - Psychology With Pre-Medicine Concentration
Kent State University
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