Jamie Andrews
Ocala,Florida
Summary
Passionate and self motivated medical professional with over three years of excellent direct patient care experience and over eight years of customer service experience. Highly skilled in communicating optimistically with patients, always ensuring the best care possible. I take much pride in my work, and will always strive to better myself for the care of my patients.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Patient Consultant
Trulieve
Ocala, Florida
06.2021 - Current
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Read industry publications to maintain knowledge on current and future bud trends.
- Managed high volume of cash with constantly high accuracy rate.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Created inviting environment for customers by maintaining store organization and cleanliness.
CNA - Certified Nursing Assistant
Ocala Oaks Rehabilitation Center
Ocala, Fl
04.2017 - Current
- Assist patients with ADLS such as feeding, oral care, grooming, shaving, showering, and incontinence care
- Ssist nurse with care of patients
- Easure patients vital signs
- Ssist with restorative care
- Ssist with postmortem care
- Uild a relaxing environment for patients and their families
- Ssisted with re-placement of patients at sister facilities in Florida after Hurricane
- Rma evacuations
- Ustomer Service Patient Care
- Icrosoft office Computer Literacy
- Ustomer Support Phone Etiquette
- Pecimen Collection / Processing Phlebotomy
- Athematics Customer Retention
- Ommunications HIPAA
- Edical Terminology Medical Office Experience
- Edical Collection Documentation
- Ssisted families through hard times
- Icked up many shifts when staffing was low
- Asic wound care
Cashier/Customer Service
Wendy's
Ocala, Florida
01.2016 - 01.2017
- Handled customers payments
- Aintained clean environment
- Lean lobby at end of night
- Onstantly displayed favorable customer service skills
- Raveled to help open and train new stores with management
- Ade meals while acknowledging food safety
Front Service Clerk
Publix
Ocala, Florida
09.2011 - 11.2015
- Maintained a clean environment for customers
- Agged groceries
- Isplayed respectable customer service
- Raveled to other stores to help when staffing was low
Education
Forest High School
08.2011 - 06.2015
College of Central Florida
08.2014 - 06.2015
PhlebotomyTaylor College
10.2015 - 11.2015
Associate of Science - Registered Nursing
Taylor College
01.2016 - 03.2018
Skills
Patient services
Drawer management
Payment collection
Refund handling
Refunds and exchanges
Basic math skills
Order taking
Product knowledge
Feeding assistance expert
Documenting behaviors
Observing responses
Responding to emergencies
Medical office administration
Conducting intakes
Dementia and Alzheimer's knowledge
Indirect Patient Care
Efficient and reliable team player
Compassionate
Inpatient care
Outpatient care
Trustworthy companion
Adaptable
Timeline
Patient Consultant
Trulieve
06.2021 - Current
CNA - Certified Nursing Assistant
Ocala Oaks Rehabilitation Center
04.2017 - Current
Associate of Science - Registered Nursing
Taylor College
01.2016 - 03.2018
Cashier/Customer Service
Wendy's
01.2016 - 01.2017
PhlebotomyTaylor College
10.2015 - 11.2015
College of Central Florida
08.2014 - 06.2015
Front Service Clerk
Publix
09.2011 - 11.2015
Forest High School
08.2011 - 06.2015