Megan Hilliard
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Exploratory Studies Peer Assistant
University Of Houston
04.2019 - 05.2021
- Interacted with students in class and through GroupMe to answer any questions they may have
- Managed two CORE classes while also working office hours weekly to prepare materials for the class
- Write and edit scripts to create online videos for the official university website
- Direct and shoot video content with plan out how it will fit into a multitude of videos or scenes
Administrative Assistant
Texas State Optical
05.2016 - 08.2019
- Reconciled account of yearly, quarterly and annual claims
- Managed inventory and kept up to date with current trends and patient requests
- Marketed promotions and products to patents and navigated their options from within their insurance plans
- Responded to patient service inquiries and resolve account service issues in Crystal software
- Handled up to $5,000 in cash and credit card payments daily
- Assisted with marketing campaigns, visuals, online purchase orders and re-stocked products
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Project Manager
Prothird
Houston, TX
05.2021 - Current
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Reined in project costs while meeting key milestones.
- Identified plans and resources required to meet project goals and objectives.
- Modified and directed project plans to meet organizational needs.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Produced original, creative content for promotional advertisements and marketing materials.
- Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
- Cultivated social media following across 2 platforms with more than 30k total followers.
Education
Bachelor of Arts - Journalism
Valenti School of Communication, University of Houston
08.2018 - 05.2021
Skills
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Advocacy
Lead focus groups with two other students at the University of Houston that were then presented to the Harris Country DA. We were able to gain support from 7 universities along with over $165,000 for Texas Forensic Nurse Examiners. This will allow for women to have more choices as the money will be used for a number of tasks, but primarily making qualified sexual assault nurse examiners available on demand at seven Houston universities. The organization will also hire and train forensic interviewers. They'll provide seminars on preventing sexual assault, support a hotline and bring other resources to victims of sexual assault.
Timeline
Project Manager
Prothird
05.2021 - Current
Exploratory Studies Peer Assistant
University Of Houston
04.2019 - 05.2021
Bachelor of Arts - Journalism
Valenti School of Communication, University of Houston
08.2018 - 05.2021
Administrative Assistant
Texas State Optical
05.2016 - 08.2019
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