Megan Hodge
Jacksonville,FL
Summary
Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Medical Receptionist
Psychiatric Group of Orlando
01.2022 - 01.2023
- Proficient in handling patient scheduling, answering phone calls, and managing medical records
- Excellent customer service skills, ensuring patients feel welcomed and comfortable in the clinic.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Digital Marketing Intern
Orange Technical College
01.2021 - 01.2022
- Participated in brainstorming sessions to generate innovative ideas for new marketing campaigns that resonate with target audiences effectively.
- Conducted thorough competitor analysis, identifying key opportunities for growth in the market landscape.
- Wrote copy for social media posts, promotional emails, and other marketing collateral.
- Scheduled social media postings to advertise products and generate site traffic.
- Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
- Supported public relations efforts, drafting press releases and coordinating outreach to various media outlets.
Shift Leader
Zoes Kitchen
01.2020 - 01.2022
- Demonstrated exceptional customer service skills, ensuring a positive dining experience for guests
- Collaborated with team members to maintain a clean and organized dining area
- Handled cash transactions accurately, maintaining a high level of integrity and accountability.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
Diploma -
Timber Creek High School
Orlando, FL 01.2019 - 05.2022
Associate Degree - undefined
Valencia College
Orlando, FL 01.2022 - 05.2024
Skills
undefined
Certification
Microsoft Office Specialist
Timeline
Medical Receptionist
Psychiatric Group of Orlando
01.2022 - 01.2023
Associate Degree - undefined
Valencia College
01.2022 - 05.2024
Microsoft Office Specialist
05-2021
Digital Marketing Intern
Orange Technical College
01.2021 - 01.2022
Shift Leader
Zoes Kitchen
01.2020 - 01.2022
Diploma -
Timber Creek High School
01.2019 - 05.2022
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