Megan Hoffman
Beloit,WI
Summary
Thorough Senior Analyst with over 3+ years of background in Indirect Tax. Excellent planning, organizational and communication skills. Represents company with friendly, professional demeanor at all times.
Overview
8
8
years of professional experience
Work History
Indirect Tax Senior Analyst
ABC Supply Co., Inc.
06.2025 - Current
- Oversee Specialists and Analysts work as a Reviewer
- Assist Specialists and Analysts with questions, elevated requests, and system issues
- Review and research tax exemption laws
- Complete high-level account reviews
- Train and acclimate new hires in the Indirect Tax Assistant, Specialist, and Analyst roles
- Draft documents that outline processes, procedures, and best practices
- Develop training materials
- Run monthly financial reports
Indirect Tax Analyst II
ABC Supply Co., Inc.
08.2024 - 06.2025
- Conducted research on changing tax regulations in multiple jurisdictions
- Provided support in responding to inquiries from internal teams regarding Indirect Tax
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met
- Filed business licenses for branch locations across U.S. to stay compliant in each jurisdiction
- Oversee Specialists and Assistants work as a Reviewer
- Review and research tax exemption laws
- Train and acclimate new hires in the Indirect Tax Specialist and Assistant roles.
Indirect Tax Analyst
ABC Supply Co., Inc.
03.2023 - 08.2024
- Oversee Specialists and Assistants work as a Reviewer
- Assist Specialists and Assistants with questions, elevated requests, and system issues
- Review and research tax exemption laws
- Complete high-level account reviews
- Train and acclimate new hires in the Indirect Tax Assistant role
Indirect Tax Specialist
ABC Supply Co., Inc.
02.2022 - 03.2023
- Communicate with branches and customers regarding sales tax exemption certificates
- Account reviews
- Internal credit card reconciliation
- Organized and sent monthly mailings to customers
Indirect Tax Assistant
ABC Supply Co., Inc.
09.2021 - 02.2022
- Processed Tax Corrections
- Internal credit card reconciliation
- Account reviews
Nanny
Lauren & Brian Welch
09.2020 - 09.2021
- Engaged with children on age-appropriate level.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted with light housekeeping duties as well as running errands.
Customer Experience Representative
Grainger
11.2018 - 09.2020
- Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
- Documented customer interactions in internal database to maintain customer service history details.
Cosmetologist
Robin's Nest V Styling Salon
06.2018 - 06.2019
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Answered phone calls and emails to schedule client appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Nanny
Beau & Erin Denker
06.2017 - 11.2018
- Regulate children's rest periods and nap schedules
- Help prepare and serve nutritionally balanced meals and snacks for children
- Model appropriate social behaviors and encourage concern for others to cultivate development of interpersonal relationships and communication skills
Education
Technical Diploma - Accounting Assistant
Madison Area Technical College
Madison, WI05-2023
Skills
- Indirect Tax Research
- Strategic decision-making
- Effective verbal communication
- Team leadership
- Professional writing skills
- Collaborative teamwork
- Creation of process documentation
- Employee onboarding and training
Timeline
Indirect Tax Senior Analyst
ABC Supply Co., Inc.
06.2025 - Current
Indirect Tax Analyst II
ABC Supply Co., Inc.
08.2024 - 06.2025
Indirect Tax Analyst
ABC Supply Co., Inc.
03.2023 - 08.2024
Indirect Tax Specialist
ABC Supply Co., Inc.
02.2022 - 03.2023
Indirect Tax Assistant
ABC Supply Co., Inc.
09.2021 - 02.2022
Nanny
Lauren & Brian Welch
09.2020 - 09.2021
Customer Experience Representative
Grainger
11.2018 - 09.2020
Cosmetologist
Robin's Nest V Styling Salon
06.2018 - 06.2019
Nanny
Beau & Erin Denker
06.2017 - 11.2018
Technical Diploma - Accounting Assistant
Madison Area Technical College
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