Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Megan Howell

Apalachin,NY

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Overview

5
5
years of professional experience

Work History

Crew Member

Taichi Bubble Tea
2409 Vestal Pkwy E, Vestal, NY 13850
05.2023 - Current

* Took orders, prepared meals, and collected payments.

  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously, including online orders
  • Worked front counter & interacted with customers
  • Worked well with teammates and accepted coaching from management team.
  • Prepared coffee, bubble tea and other beverages

Crew Member

Dunkin' Donuts
Vestal, NY
01.2024 - 08.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.

Constuction Team Member

Vestal Central School District
Vestal, NY
03.2020 - 12.2023
  • Assisted production staff in developing and executing set designs for theater productions.
  • Maintained records of all rental equipment, props, and materials used in each production.
  • Measured and constructed sets according to predetermined specifications.
  • Worked with the director to ensure that set design met their vision.
  • Collaborated with other members of the production team to develop an effective workflow.
  • Selected colors, textures, fabrics, and furniture pieces for each set design.
  • Managed inventory of supplies and ordered additional materials when needed.
  • Inspected sets prior to performance to ensure they were safe and secure for use onstage.
  • Assembled props and designed special effects for theatrical performances.
  • Organized storage areas for all set pieces between shows.
  • Supervised crew members who assisted with assembling sets backstage or onstage.
  • Operated power tools such as saws, drills, sanders., safely while constructing sets.
  • Repaired any broken components or damaged scenery pieces as needed.
  • Cleaned up work areas after completing projects or at the end of rehearsals.
  • Communicated regularly with directors regarding progress updates on set builds.
  • Provided guidance to inexperienced crew members regarding safety protocols while working on sets.

Crew Member

Core Life Eatery
4700 Vestal Parkway East, Vestal, NY 13850
07.2021 - 08.2023
  • Memorized the menu along with the prices of each item
  • Worked and communicated effectively with co-workers and management
  • Arrived on time for each shift
  • Responded to questions, concerns, and complaints from customers
  • Worked both opening and closing shifts
  • Cleaned the line, the dining area and restrooms

Education

High School Diploma -

Vestal High School
Vestal
06.2024

Skills

  • Customer Engagement
  • Drive-Thru Operations
  • Customer Service
  • Food Running
  • Health Code Compliance
  • Safe Food Handling
  • Heavy Lifting
  • Inventory Counts
  • Safety awareness
  • Safety
  • Creativity and Innovation
  • Performance Improvement
  • Production Line Work
  • Complex Problem-Solving
  • Equipment Maintenance
  • Telephone Etiquette
  • Time Management
  • Workplace Efficiency
  • Teamwork and Collaboration
  • Cleaning
  • Machine Operations
  • Integrity and Honesty
  • Cash Handling

Languages

German
Limited
Chinese (Mandarin)
Elementary

Timeline

Crew Member

Dunkin' Donuts
01.2024 - 08.2024

Crew Member

Taichi Bubble Tea
05.2023 - Current

Crew Member

Core Life Eatery
07.2021 - 08.2023

Constuction Team Member

Vestal Central School District
03.2020 - 12.2023

High School Diploma -

Vestal High School
Megan Howell