Megan Jackson
Cleveland,TX
Summary
Reliable team member known for my hard work, ability to multitask, and my strong attention to customer satisfaction in fast paced environments. Very detail oriented and willing to strive for satisfied customers and clean areas. I have experience training new staff and flex management.
Authorized to work in the US for any employer
Overview
11
11
years of professional experience
Work History
Homemaker
Homemaker
Cleveland, TX
05.2019 - Current
- For the last five years I have been home with my two children managing our home and finances
- I am their chauffeur and dietitian and chef
- I help my five year old son with his school work and navigating the lessons that come along with the new school setting
- My two year old daughter is perfecting my chaos coordinating skills and patience in demanding circumstances, while being the little leader/boss she is
- I have also been volunteering at my church helping the media team twice a month
Appointment Scheduler
The Eye Clinic
Lake Charles, LA
06.2017 - 05.2019
- Check in and Process Incoming Patients
- Verify Insurance
- Answer and Route Incoming Phone Calls
- Set/rearrange appointments to fit Doctor's requests
- Manage the doctor's schedules at all time to ensure appropriate amount of patients each day
- Other Duties as necessary to ensure the needs of each patient are met as quickly and efficiently as possible
- Answering patients and any questions they may have
- Documenting information from visit, to help diagnose the symptom
Telemarketer
Preserve of Texas
12.2015 - 06.2017
- Answer and route incoming calls
- Answering patient's questions or ay concerns they may have
- Performing cold calls
- Documenting information for interested clients
- Booking tours
Waitress/Manager
Joes Crab Shack
03.2013 - 05.2014
- Customer service oriented and restaurant related duties including but not limited to, taking customer orders, seating customers, helping other servers, cleaning, opening and closing duties
- Diligently worked to fulfill all customer requests
- On numerous occasions worked double shifts as needed to ensure that the needs of the supervisors and customers were met with the staff required to do so
Front Desk Receptionist
Kingwood urgent care
Kingwood, Texas
Education
High school diploma - Psychology
Tarkington High School
05.2012
Skills
- Telemarketing
- Cold Calling
- Medical Office Experience
- Insurance Verification
- Medical Scheduling
- Medical Billing
- Medical Records
- Sales
- Typing
- HIPAA
- Teaching
- Phone Etiquette
- Childcare (10 years)
- Front desk
Awards
- Pride Pin
- Dean's list
Timeline
Homemaker
Homemaker
05.2019 - Current
Appointment Scheduler
The Eye Clinic
06.2017 - 05.2019
Telemarketer
Preserve of Texas
12.2015 - 06.2017
Waitress/Manager
Joes Crab Shack
03.2013 - 05.2014
Front Desk Receptionist
Kingwood urgent care
High school diploma - Psychology
Tarkington High School