Megan Janson
Jackson,MI
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
17
17
years of professional experience
Work History
Joint Use Coordinator
Consumers Energy
Jackson, MI
08.2020 - Current
- Coordinated cross-functional teams to streamline project workflows and enhance operational efficiency.
- Developed project schedules and monitored progress to ensure timely completion of initiatives.
- Facilitated communication between departments to resolve issues and maintain alignment on project goals.
- Implemented process improvements that enhanced service delivery and reduced response times.
Network Attachment Specialist
Davey Resource Group
04.2020 - 08.2020
- Oversaw customer service operations related to network attachment and SAP application processing. Managed invoicing and payment workflows, ensuring timely completion of tasks. Coordinated job releases to construction teams while fostering a culture of adaptability and continuous learning.
Office Assistant
Jackson County Department of Health and Human Services
Jackson, MI
04.2019 - 04.2020
- Oversaw application registration, document scanning, filing processes, and phone communications. Reviewed client confidential information and ensured accurate processing of all documents and applications. Directed the issuance of bridge cards and streamlined mail distribution operations.
Administrative Assistant
Consumers Energy Contractor
Jackson, MI
09.2018 - 04.2019
- Assisted in managing computer systems including Excel, SAP, FSS, Microsoft, and Outlook. Supported the setup process for solar panels and coordinated work orders for installation. Processed orders and prepared paperwork to equip crews for daily tasks. Gained understanding of basic gas and electricity fundamentals. Contacted customers to schedule site checks prior to crew deployment. Organized meetings and reviewed data reports along with monthly status updates. Collected payments and prepared statements for marketing fundraisers.
Account Manager Specialist
Eaton – Aerospace Group
Jackson, MI
04.2017 - 09.2018
- Achieved efficient management of customer portals utilizing MFG Pro UI and Cognos. Streamlined staff calendar management and meeting planning, resulting in improved organizational effectiveness. Enhanced communication with internal and external customers through timely responses to inquiries. Optimized purchase order auditing processes and maintained accurate pricing updates.
Administrative Specialist and Scheduling
Consumers Energy
10.2016 - 04.2017
- Working with computer systems, Excel, SAP, FSS, Microsoft, and Outlook. Processing Orders, and printing paperwork to get crews ready for their daily activities. Understanding basic gas fundamentals and electricity. Calling customers and setting up site checks before the crew heads out. Arranged meeting, analyzed data reports, and monthly status reports. Collecting payments, preparing statements and marketing fundraisers.
Patient Access Scheduler
Henry Ford Allegiance Health
Jackson, Michigan
11.2015 - 10.2016
- Operating multiple computer systems, answering phones, verifying insurance information, registering patients for procedures, faxing, filing daily paperwork, order processing and billing. Calling and collecting payments from patients and maintaining a professional yet friendly rapport with patients.
Resident Care Assistant
Chelsea Retirement
Chelsea, Michigan
05.2013 - 05.2015
- Assisted elderly with patient care, tended to patient’s personal hygiene, nutrition and medical needs allowed.
Administrative Assistant
H&R Block
Jackson, Michigan and Fort Lauderdale, Florida
01.2009 - 04.2014
- Fast-paced environment and managing multitasking, drafted emails, filed necessary paperwork, made appointments, answered phone calls, cleaned the office, payroll, marketing and answered client questions.
Education
No Degree - Business Administration And Management
Western Michigan
Kalamazoo, MISkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Project coordination
- Schedule coordination
- Relationship building
- Presenting ideas and plans
- Process improvement
Timeline
Joint Use Coordinator
Consumers Energy
08.2020 - Current
Network Attachment Specialist
Davey Resource Group
04.2020 - 08.2020
Office Assistant
Jackson County Department of Health and Human Services
04.2019 - 04.2020
Administrative Assistant
Consumers Energy Contractor
09.2018 - 04.2019
Account Manager Specialist
Eaton – Aerospace Group
04.2017 - 09.2018
Administrative Specialist and Scheduling
Consumers Energy
10.2016 - 04.2017
Patient Access Scheduler
Henry Ford Allegiance Health
11.2015 - 10.2016
Resident Care Assistant
Chelsea Retirement
05.2013 - 05.2015
Administrative Assistant
H&R Block
01.2009 - 04.2014
No Degree - Business Administration And Management
Western Michigan